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The Effect of Relational Benefits on Customer Satisfaction, and Customer Voluntary Performance in the Hotel Restaurant

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

Byung-Ho Choi 1 Kim, Sung Hyuk 2 Lee, Yong-ki 2

1신흥대학교
2세종대학교

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타입을 선택하세요 :
@article{ART001087353},
author={Byung-Ho Choi and Kim, Sung Hyuk and Lee, Yong-ki},
title={The Effect of Relational Benefits on Customer Satisfaction, and Customer Voluntary Performance in the Hotel Restaurant},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2007},
volume={31},
number={5},
pages={271-293}