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The Effect of Relational Benefits on Customer Satisfaction, and Customer Voluntary Performance in the Hotel Restaurant

Journal of Tourism Sciences
Abbr : JTS
2007, 31(5), pp.271-293
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Byung-Ho Choi 1 Kim, Sung Hyuk 2 Lee, Yong-ki 3

1신흥대학교
2세종대학교
3세종대학교

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