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Impact of Recovery Justice and Relational Benefits on Satisfaction and Defection Intentions at the Hotel Industry in Busan

Journal of Tourism Sciences
Abbr : JTS
2006, 30(4), pp.131-150
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Bae, Sang-Wook 1 Jaekyoon Jun 2 전창현 3

1부경대학교
2부경대학교
3부경대학교 대학원

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