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The Effect of Justice Recognition of Travel Mediators' Complaint Handling on Customers Satisfaction and Behavioral Intention

Journal of Tourism Sciences
Abbr : JTS
2006, 30(1), pp.251-269
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Cho, Yong-hyun 1 정혜선 2 윤성철 3

1세종대학교
2세종대학교
3세종대학교

등재

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