Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61

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Impacts of Customer Perception of Waiting Time on Customer Service Satisfaction and Intention to Leave on Restaurant Service Encounters

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

Chong,Yu-kyeong 1 Ji-eun Oh 2 문명원 3

1세종대학교
2한세대학교
3세종대학교 대학원

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타입을 선택하세요 :
@article{ART001088120},
author={Chong,Yu-kyeong and Ji-eun Oh and 문명원},
title={Impacts of Customer Perception of Waiting Time on Customer Service Satisfaction and Intention to Leave on Restaurant Service Encounters},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2006},
volume={30},
number={4},
pages={317-338}