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[journal] 김광근 / 2002 / 호텔 레스토랑의 서비스스케이프가 고객만족에 미치는 영향 / 관광경영학연구 6(3) : 1~22

[journal] 천희숙 / 2007 / The Effect of Physical Environment of Family Restaurants on Customers' Satisfaction / 한국조리학회지 / 한국조리학회 13(2) : 22~34

[thesis] 김윤수 / 1999 / 서비스의 물리적 환경이 서비스 품질평가에 미치는 영향에 관한 연구 / 박사 / 경희대학교

[journal] 김정욱 / 2006 / Effects of Nonverbal Communication of Service Providers on Customers' Perception of the Service Quality / 마케팅관리연구 / 한국마케팅관리학회 11(2) : 153~172

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[journal] 김현철 / 2006 / A Study on the Causal Model of Students' Perceived Service Quality, Affect and Satisfaction in College and University Foodservices* / 관광연구 / 대한관광경영학회 20(3) : 245~262

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[journal] 노영만 / 2004 / Influence of Physical Environment Perception on Restaurant Patrons' Attitude Formation : The Mediating Role of Psychological Responses / 관광연구저널 / 한국관광연구학회 18(2) : 249~264

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[journal] 서용원 / 2004 / A Study on the Development ofKorean Consumption Emotion Items / 한국심리학회지: 소비자·광고 / 한국소비자·광고심리학회 5(1) : 5~5

[journal] 이소정 / 2005 / Analysis of the Effect of Dietitians' Work Behavior and Organizational Environment on Quality of Hospital Dietary Services / 한국영양학회지 / 한국영양학회 38(9) : 756~764

[journal] 이심열 / 2004 / The Evaluation on the Meal Pattern and Nutritional Balance for University Foodservices in Seoul - Comparison between Self-operated and Contracted management - / 대한가정학회지 / 대한가정학회 42(5) : 39~52

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[journal] 이형룡 / 2002 / The Effect of the Perceived Service Quality by Physical Environment of the Hotel Western Restaurant on Customer Satisfaction / 관광연구 / 대한관광경영학회 17(2) : 10~197

[journal] 임붕영 / 2003 / 레스토랑 물리적 환경과 지불가격의 관계 / 한국조리학회지 10(2) : 135~148

[journal] 전병길 / 2005 / The Influence of Physical Environment Perception on Restaurant Patrons’ Attitude Formation : The Mediating Role of Emotional Responses / 한국식생활문화학회지 / 한국식생활문화학회 20(4) : 438~445

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[journal] 하헌국 / 2003 / Job Esteem, Organizational Citizenship Behavior and Service Quality / 관광학연구 / 한국관광학회 26(4) : 145~166

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