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Effects of Air Transportation Service Delay on Customer Satisfaction, Relationship Quality, and Customer Loyalty

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

이지영 1 Kim Kyu-Ho 2

1한국국제대학교
2경주대학교

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타입을 선택하세요 :
@article{ART001248075},
author={이지영 and Kim Kyu-Ho},
title={Effects of Air Transportation Service Delay on Customer Satisfaction, Relationship Quality, and Customer Loyalty},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2008},
volume={32},
number={1},
pages={315-338}