[thesis] 곽강희 / 2007 / 카지노서비스품질이 자기효능감과 고객행태에 미치는 영향.박사학위청구논문 / 박사 / 세종대학교

[thesis] 권동은 / 2004 / 광고표현에 있어서 툴(tool)에 관한 한국과 미국의 비교문화연구:1998년 이후 영화포스트를 중심으로 / 석사 / 이화여자대학교 디자인대학원

[journal] 김성섭 / 2004 / Cross-cultural Study of Inbound Tourists to Korea / 관광·레저연구 / 한국관광.레저학회 16(1) : 9~24

[journal] 김시중 / 2005 / A Study on the Importance and Satisfaction of the Hotel Convention Destination for the International Meeting Planners / 서비스경영학회지 / 한국서비스경영학회 6(2) : 241~263

[journal] 김정만 / 1997 / 호텔서비스 품질이 소비자 만족에 미치는 영향에 관한 연구:서울 시내 특 2급 호텔을 중심으로 / 관광학연구 20(2) : 154~174

[book] 김종의 / 2002 / 소비자행동 / 형설출판사

[thesis] 김진욱 / 2001 / 특1급 호텔이용고객의 태도와 행동에 대한 다국적 비교문화에 관한 연구:한국,미국,일본,중국고객의 비교.석사학위청구논문 / 석사 / 세종대대학원

[book] 문상희 / 2003 / 컨벤션산업론 / 한올출판사

[thesis] 박금영 / 2003 / 문화권 차이가 의사결정상의 인지적 노력의 투입 정도에 미치는 영향:시간압박과 의사결정 중요도의 조절적 역할을 중심으로.석사학위청구논문 / 석사 / 서강대대학원

[book] 박시사 / 2003 / 관광소비자행동론 / 대왕사

[thesis] 박익순 / 2005 / 라이프스타일에 관한 비교문화적 연구:한국과 필리핀 대학생을 중심으로.석사학위청구논문 / 석사 / 고려대대학원

[thesis] 방혜경 / 2005 / 서비스의 고객만족 결정요인에 관한 연구:비교문화적 접근.박사학위청구논문.박사학위청구논문 / 박사 / 서강대대학원

[journal] 서용원 / 1996 / 산업 및 조직심리학에서의 비교문화연구 / 한국심리학회 / 창립 50주년 동계 세미나

[thesis] 손정미 / 2005 / 컨벤션참가동기와 참가결정에 미치는 문화적 차이에 관한 연구:집단주의와 개인주의를 중심으로.박사학위청구논문 / 박사 / 경희대대학원

[thesis] 원재연 / 2006 / 문화적 소구광고에 대한 수용자성향과 연령의 중개효과 연구.석사학위청구논문 / 석사 / 중앙대대학원

[book] 이창현 / 2007 / 컨벤션 개최지 선정조건의 변화와 컨벤션뷰로의 역할 / 컨벤션뉴스

[thesis] 이현정 / 2006 / 문화차이가 국제경영성과에 미치는 영향.석사학위청구논문 / 석사 / 부경대경영대학원

[thesis] 이문주 / 2001 / 카지노 종사원이 인식하는 고객의 행태에 대한 다국적 비교문화 연구.석사학위청구논문 / 석사 / 세종대대학원

[journal] 이혜련 / 2006 / A Comparative Analysis of International Convention Attendees' Perception of Service Quality / 관광연구 / 대한관광경영학회 21(1) : 97~112

[thesis] 장미 / 2003 / 호텔 레스토랑 팁핑에 대한 비교문화적 인식.석사학위청구논문 / 석사 / 한양대대학원

[book] 최병용 / 1996 / 최신소비자행동론 / 박영사

[thesis] 최인호 / 1998 / 호텔서비스 구매행동의 비교문화 연구.석사학위청구논문 / 석사 / 한양대대학원

[thesis] 한아름 / 2002 / 국제회의 개최지 선택속성에 대한 만족이 재방문 의도에 미치는 영향:제주지역을 중심으로.석사학위청구논문 / 석사 / 경기대학교

[journal] 홍성화 / 2005 / The assessment of Pyongyang's competitiveness as a tourist destination:Applied IPA Model / 관광연구저널 / 한국관광연구학회 19(2) : 315~327

[journal] Armstrong,R.W. / 1997 / The importance of cross-cultural expectations in the measurement of service quality perceptions in the hotel industry / International Journal of Hospitality Management 16(2) : 181~190

[journal] Ayoun,M.B. / 2008 / The influence of the cultural dimension of uncertainly avoidance on business strategy development: A cross-national study of hotel managers / International Journal of Hospitality Management 27(1) : 65~75

[journal] Becker,C. / 2000 / Service recovery strategies: The impact of cultural differences / Journal of Hospitality & Tourism Research 24 : 526~538

[journal] Breiter,D. / 2006 / Attendees’ needs and service priorities in a large convention center: Application of the importance-performance theory / Tourism Management 27(6) : 1364~1370

[journal] Chang,J.C. / 2008 / Tourists’ satisfaction Judgements: An Investigation of Emotion, Equity, and Attribution / Journal of Hospitality & Tourism Research 32 : 108~134

[journal] Crouch,G.I. / 1998 / Convention site selection research: A review of conceptual model and propositional framework / Journal of Convention & Exhibition Management 1(1)

[journal] Gursoy,D. / 2000 / Competitive analysis of cross cultural information search behavior / Tourism Management 21(6) : 583~590

[journal] Hinkin,T.R. / 1998 / The service Imperative: Factors Driving Meeting Effectiveness / Cornell Hotel & Restaurant Administration Quarterly 39 : 1~6

[book] Hofstede,G. / 1991 / Cultures and organizations: Software of the mind / McGraw Hills

[journal] Huang,J.H. / 1996 / National character and response to unsatisfactory hotel service / International Journal of Hospitality Management 15(3) : 229~243

[journal] Hui,M.K. / 2001 / Justice perceptions of complaint handling: a cross-cultural comparison between PRC and Canadian customers / Journal of Business Research 32

[journal] Iverson,T.J. / 1997 / Decision timing: A comparison of Korean and Japanesetravelers / International Journal of Hospitality Management 16(2) : 209~219

[journal] Kozak,M. / 2001 / Comparative assessment of tourist satisfaction with destinations across two nationalities / Tourism Management 22(4) : 391~401

[journal] Li,Z.Han / 2002 / Culture, gender and self-close-other(s) connectedness in Canadian and Chinese samples / European Journal of Social Psychology 94

[journal] Litvin,S.W. / 2004 / Cross-cultural Tourist Behavior: a Replication and Extension Involving Hofstede’s Uncertainty Avoidance Dimension / International Journal of Tourism Research 6 : 30~

[journal] Liu,R.R. / 2001 / Recognizing cross-cultural differences in consumer complaint behavior and intentions: an empirical examination / The Journal of Consumer Marketing 18

[journal] Mattila,A.S. / 2000 / The impact of culture and gender on customer evaluations of service encounters / Journal of Hospitality & Tourism Research : 270~271

[journal] March,R. / 1997 / Diversity In Asian outbound travel industries: A comparison between Indonesia, Thailand, Taiwan, South Korea and Japan / International Journal of Hospitality Management 16(2) : 231~238

[journal] Mueller,R.D. / 2003 / Service in the restaurant industry: an American and Irish comparison of service failures and recovery strategies / International Journal of Hospitality Management 22(4) : 395~418

[journal] Oppermann,M. / 1996 / Convention Destination Images: Analysis of Association Meeting planners’ perceptions / Tourism Management 17(3) : 175~182

[journal] Park,S.Y. / 1998 / A Comparison of Korean and American Gift-Giving Behaviors / Psychology & Marketing 15(6) : 580~

[journal] Pizam,A. / 1996 / Cross-cultural tourists behavior-Perceptions of Korean tour-guides / Tourism Management 17(4) : 277~286

[journal] Pizam,A. / 1995 / Does nationality affect tourist behavior / Annals of Tourism Research 22(4) : 901~917

[journal] Prebensen,N.K. / 2007 / Exploring tourists’ images of a distant destination / Tourism Management 28(3) : 747~756

[journal] Qu,H.,Li,L. / 2000 / The comparative Analysis of Hong Kong as an International Conference Destination in Southeast Asia / Tourism Management 21(6) : 643~648

[journal] Reisinger,Y. / 1997 / Cross-cultural differences in tourism: Indonesian tourists in Australia / Tourism Management 18(3) : 139~147

[book] Reisinger,Y. / 2003 / Cross-Cultural Behavior in Tourism / Concepts and Analysis. Elsevier

[journal] Singh,N. / 2003 / Cross-Cultural Consumer Socialization: An Exploratory Study of Socialization Influences across Three ethnic groups / Psychology & Marketing 20(10) : 868~

[journal] Soares,A.M. / 2007 / Hofstede’s dimension of culture in international marketing studies / Journal of Business Research 60 : 278~

[journal] Sussmann,S. / 1997 / A Cross-cultural analysis of English and French Canadian vacation travel patterns / International Journal of Hospitality Management 16(2) : 191~208

[journal] Thyne,M. / 1996 / The use of conjoint analysis to assess the impact of the cross-cultural exchange between hosts and guests / Tourism Management 27(2) : 201~213

[journal] Truong,T.H. / 2006 / Using HOLSAT to evaluate tourist satisfaction at destinations: The case of Australian holidaymakers in Vietnam / Tourism Management 27(5) : 842~855

[journal] Yu,L. / 2006 / A comparative analysis of international tourists’ satisfaction in Mongolia / Tourism Management 27(6) : 1331~1342

[journal] Yuksel,A. / 2006 / Cross-national analysis of hotel customers’ attitudes toward complaining and their complaining behaviors / Tourism Management 27(1) : 11~24