Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61
Relationship among the Hotel Service Provider's Work-Family Conflict, Service Recovery and Job Satisfaction
ABSTRACT
열림/닫힘 버튼KEYWORDS
열림/닫힘 버튼267 Viewed
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KCI Citation Counts (17)
열림/닫힘 버튼[thesis] 강정원 / 2006 / 호텔종사원의 직무특성이 직장-가정 갈등과 조직 및 경력몰입에 미치는 영향에 관한 연구 / 박사 / 명지대학교
[journal]
김영화
/ 2005
/
A Study of the Service Recovery Strategies, Satisfaction and Loyalty according to the Service Failure′s Types: A CIT Approach
/ 호텔관광연구
/ 한국호텔관광학회
7(2)
: 64~81
[journal] 박인규 / 2004 / 직무 스트레스와 직무-가정갈등 사이에서의 조직지원의 조절효과; 관광호텔종사원들을 중심으로 / 문화관광연구 6(2)
[other] 여성가족부 / 2005 / 2005년도 주요 통계 해설
[journal]
이수광
/ 2007
/
An Impact of Work-Family Conflict on Turnover Intention
/ 관광연구
/ 대한관광경영학회
22(3)
: 205~218
[journal]
하동현
/ 2007
/
The Relationships between Family functions and work-family interface conflicts in the Service Recovery of the hotel employees
/ 관광연구
/ 대한관광경영학회
21(4)
: 83~100
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