A Study on the Effects of Supervisor Leadership on Trust and Organizational Commitment of Hotel Employees in Jeju ㅍ

Cho, Ik-Joon; Sangun Oh; Moon-Soo Cho

The purpose of this study was to examine the effects of supervisor leadership on trust and organizational commitment. Three hundred questionnaires were distributed to the employees of twelve deluxe hotels in Jeju from December 29, 2008 to January 9, 2009. Of those, 271 were collected. The questionnaires consisted of transactional and transformation leadership, trust, and organizational commitment questions. These questionnaires were analyzed by SPSS 12.0, and frequency, reliability, factor, and regression analyses were conducted. The results of the empirical analyses are summarized as follows: transactional and transformation leadership had positive effects on trust and organizational commitment. Trust had also a positive effect on organizational commitment. Therefore, through various training and communication methods, hotel managers have to form a system and procedure that can be shared by all of the members of an organization.

Citation status

KCI Citation Counts (20)
열림/닫힘 버튼
REFERENCES (32)
열림/닫힘 버튼
* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

[journal] 김도영 / 2006 / The Effects of Middle Manager's Transformational and Transactional Leadership Styles on the Affective, Continuous, and Normative Organizational Commitments / 호텔관광연구 / 한국호텔관광학회 18(3) : 105~118

[journal] 구정대 / 2007 / A Study on the Relationship between Emotional Leadership and Job Stress, Turnover Propensity / 관광학연구 / 한국관광학회 31(5) : 375~392

[journal] 권석균 / 2000 / 부하의 상급자 신뢰에 상급자의 행동특성과 능력,사회적 유사성 및 교환관계 특성이 미치는 영향 / 경영학연구 29(1) : 187~216

[thesis] 권형섭 / 2006 / 변혁적 리더십이 호텔종사원의 임파워먼트와 직무만족 및 조직몰입에 미치는 영향에 관한 연구 / 박사 / 안양대학교 대학원

[journal] 김근우 / 2005 / The Influence of Executives’ Transformational and Transactional Leadership on Organizational Effectiveness of Workers Hotel / 관광학연구 / 한국관광학회 29(3) : 205~227

[journal] 김원인 / 2000 / 관광호텔의 리더십 유형에 따른 조직성과 연구 / 관광연구 15(2) : 113~134

[journal] 김정원 / 2005 / A Study on the Influence of Transformational Leadership and Trust on Organizational Commitment : Focusing on the Moderating Effect of Trust / 조직과 인사관리연구 / 한국인사관리학회 29(4) : 93~122

[journal] 김호균 / 2007 / The Effect of Transformational Leadership and Transactional Leadership on Job Satisfaction: Mediating Role of Supervisor Trust in Local Government, South Korea / 행정논총 / 한국행정연구소 45(4) : 167~194

[journal] 배성현 / 2004 / Transformational Leadership, Forms of Trust and Three-Component Commitment / 경영연구 / 한국산업경영학회 19(2) : 317~349

[thesis] 석기현 / 2003 / 리더십이 종사원의 심리적 임파워먼트와 직무만족,그리고 조직몰입에 미치는 영향에 관한 연구 / 박사 / 세종대학교 대학원

[journal] 신형섭 / 2007 / Effect of Hotel Manager's Leadership on the Organizational Commitment and Organizational Citizenship Behavior / 호텔경영학연구 / 한국호텔외식경영학회 16(5) : 35~61

[journal] 심선아 / 2005 / 호텔산업에서의 리더십 유형이 직무만족도에 미치는 영향 / 한국항공경영학회지 3(2) : 73~83

[journal] 윤지현 / 2008 / Analysis of Leadership Effects of Hotel Manager / 관광경영연구 / 관광경영학회 12(1) : 115~139

[journal] 이용기 / 2006 / Effects of Person-Environment Fit on Job Satisfaction and Organizational Commitment in F&B outlets at five star hotels / 관광학연구 / 한국관광학회 30(5) : 277~297

[journal] 조선배 / 2007 / Effect of Transformational Leadership on the Hotel Employees' Empowerment, Job Satisfaction and Organizational Commitment / 호텔경영학연구 / 한국호텔외식경영학회 16(5) : 63~76

[thesis] 표용태 / 1998 / 리더십유형 조직몰입 응집력 이직의도의 관계에 관한 연구 / 박사 / 경기대학교 대학원

[journal] Allen, N. J / 1991 / A Three-Component Conceptualization of Organizational Commitment / Human Resource Management Review 1 : 61~98

[thesis] Archbold,R.H / 2004 / The Perception of Leadership Style: Effect on the Work Environment / 박사 / Nova Southeastern University

[journal] Avolio, B. J / 1989 / Potential Biases in Leadership Measures: How Prototypes, Leniency and General Satisfaction Relate to Rating and Ranking of Transformational and Transactional Leadership Constructs / Educational and Psychological Measurement 49 : 509~527

[journal] Avolio, B. J / 1999 / Re-examining the Components of Transformational and Transactional Leadership Using the Multifactor Leadership Questionnaire / Journal of Occupational and Organizational Psychology 72 : 1~27

[book] Bass,B.M / 1985 / Leadership and Performance Beyond Expectation / The Free Press.

[book] Berry,L.L / 1999 / Discovering The Soul of Service / The Free Press.

[book] Burns,J.M / 1978 / Leadership / Harper & Row.

[thesis] Hasay,D.N / 1999 / Three Dimensions of Relationship Commitment: Differential Effects on the Development and Maintenance of Inter- organization Exchange Relations / 석사 / University of Manitoba

[journal] House,R.J / 1996 / Path-goal Theory of Leadership: Lessons, Legacy, and a Reformulated Theory / The Leadership Quarterly 7(3) : 323~352

[book] Lewicki, R. J / 1996 / Trust in Organizations: Frontiers of Theory and Research / Sage Publications.

[journal] Masi, R. J / 2000 / Effects of Transformational Leadership on Subordinate Motivation, Empowering Norms & Organizational Productivity / Journal of Organizational Analysis 8 : 16~47

[journal] McCauley, D. P / 1992 / A Theoretical Review & Empirical Investigation of Employee Trust / Public Administration Quarterly 16(2) : 265~285

[book] Mishra, A. K / 1996 / Organizational Responses to Crisis: The Centrality of Trust in Trust in Organizations: Frontiers of Theory and Research / Sage Publications

[journal] Whitener, E. M / 1999 / Managers as Initiator of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior / Academy of Management Journal 23 : 513~530

[journal] Yammarino,F.J / 1993 / Transforming Leadership Studies: Bernard Bass' Leadership and Performance beyond Expectations / Leadership Quarterly 4(3) : 379~382

[book] Yukl, G / 1992 / Theory and Research on Leadership in Organizations in Handbook of Industrial and Organizational Psychology, Volume 3. Second Edition / Consulting Psychologists Press

KJC Korea
Journal Central

Statistics

Tools

Sharing

Issue List

Citation status