The Relationship Between Employees' Personality, Self-control and Performance in Korean Tourist Hotels

Yu, Hee Kyung; Kim, Won; 이병관

Journal of Tourism Sciences

Abbr : JTS
2009, 33(5), pp.55-75
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Yu, Hee Kyung ¹, Kim, Won ², 이병관 ³

¹경원대학교
²경원대학교
³한국종합경제연구원

ABSTRACT

This study investigated the correlation between employees' personality, self-control, and performance in Korean tourist hotels. Data were collected from 217 hotel employees. This study shows that groups scoring higher on the Big Five personality characteristics performed at a higher level on both task performance and non-task performance measures than lower scoring groups. iN terms of self control method control was affected only by conscientiousness and openness. In contrast, time control was impacted by emotional stability, extraversion, conscientiousness, and openness. Additionally, both method control and time control significantly influenced task performance while non-task performance was affected only by method control. However, no correlation was found between agreeability and self- control. The study concluded by emphasizing the importance of considering the personality of potential employees and one's capacity for self-control.
KEYWORDS

Tourist hotel, Employee, Personality, Control, Performance
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