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Exhibition Organizer's Service Failure and Associated Recovery- An Application of the Critical Incident Technique -

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

Lee, Hey-ryon 1 Yoon Yooshik 1

1경희대학교

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타입을 선택하세요 :
@article{ART001393913},
author={Lee, Hey-ryon and Yoon Yooshik},
title={Exhibition Organizer's Service Failure and Associated Recovery- An Application of the Critical Incident Technique -},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2009},
volume={33},
number={6},
pages={281-302}