Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61

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pISSN : 1226-0533 / eISSN : 2713-6388

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Segmenting Customer Service Employees in the Airline Industry by the Occupational Role Stress Factors

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

조주은 1 최환석 2

1University of Guelph
2Univ. of Guelph

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타입을 선택하세요 :
@article{ART001407977},
author={조주은 and 최환석},
title={Segmenting Customer Service Employees in the Airline Industry by the Occupational Role Stress Factors},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2009},
volume={33},
number={7},
pages={437-457}