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pISSN : 1226-0533 / eISSN : 2713-6388

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An Investigation of the Relationship between Travel Agency Employees' Authentic Positive Emotional Labor and Customer Reactions

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

LEE, BONGKOO 1

1동의대학교

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이 논문은 한국연구재단의 지원을 받아 작성되었습니다.

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타입을 선택하세요 :
@article{ART001446251},
author={LEE, BONGKOO},
title={An Investigation of the Relationship between Travel Agency Employees' Authentic Positive Emotional Labor and Customer Reactions},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2010},
volume={34},
number={3},
pages={305-326}