Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61
Examining Social Capital and Knowledge Sharing as Antecedents of Service Innovativeness and Business Performance in the Hotel Industry: An Application of the Resource-Based View(RBV) Theory
ABSTRACT
열림/닫힘 버튼KEYWORDS
열림/닫힘 버튼302 Viewed
1 Downloaded
KCI Citation Counts (30)
열림/닫힘 버튼[journal]
권순재
/ 2009
/
Exploratory Study of Knowledge Management Circulation Activities on Hospitality Industry
/ 호텔경영학연구
/ 한국호텔외식경영학회
18(6)
: 107~127
[journal]
김경재
/ 2008
/
A Study On The Moderating Effects Of Information System Characteristic Between Social Capital And Knowledge Sharing
/ 인적자원관리연구
/ 한국인적자원관리학회
15(3)
: 1~18
[journal] 박광식 / 2006 / 호텔경영에 적합한 지식경영기법 연구 / 문화관광연구 8(1) : 107~133
[journal]
박희봉
/ 2002
/
Journal of Governmental Studies
/ 정부학연구
/ 정부학연구소
8(1)
: 1~44
[confproc] 선우영수 / 2008 / 호텔기업의 지식경영활동이 경영성과에 미치는 영향에 관한 연구 / 춘계정기학술논문발표대회자료집 / 한국호텔외식경영학회 : 227~236
[journal] 유택용 / 2004 / 외식기업의 지식공유 영향요인에 관한 연구 / 한국조리학회지 10(4) : 31~49
[journal]
이영현
/ 2008
/
The Impact of Intrafirm Social Capital on Knowledge Activities
/ 직업능력개발연구
/ 한국직업능력개발원
11(1)
: 119~141
[journal] 이용기 / 1997 / 호텔기업의 시장지향성과 성과: 직무만족과 조직몰입의 매개역할 / 관광학연구 21(1) : 49~65
[thesis] 이호길 / 2003 / 호텔기업의 지식경영도입이 경영성과 지각에 미치는 영향 / 박사 / 대구대학교 대학원
[journal]
장용선
/ 2006
/
A Study on the Impact of Social Capital Perception on Knowledge Activities by Financial Institutions
/ 조직과 인사관리연구
/ 한국인사관리학회
30(1)
: 59~91
[journal]
전수진
/ 2007
/
A Study on Social Network Affecting the Perception of Job Performance and Career
/ 조직과 인사관리연구
/ 한국인사관리학회
31(1)
: 147~174
[thesis] 한우창 / 2004 / 호텔직원의 지식공유가 기업성과에 미치는 영향에 관한 연구 / 석사 / 경주대학교 산업경영대학원
[journal] Alam, I. / 2002 / A customer-oriented new services development process / Journal of Services Management 16(6) : 515~534
[journal] Barney, J. B. / 1991 / Firm resources and sustained competitive advantage / Journal of Management 17(1) : 99~120
[journal] Baron, R. M. / 1986 / The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations / Journal of Personality and Social Psychology 51(6) : 1173~1182
[book] Bollen, K. A. / 1989 / Structural Equations with Latent Variables / John Wiley & Sons
[journal] Calantone, R. J. / 2002 / Learning orientation, firm innovation capability, and firm performance / Industrial Marketing Management 31(6) : 515~524
[journal] Chakravarthy, B. S. / 1986 / Measuring strategic performance / Strategic Management Journal 7(5) : 437~458
[confproc] Cheng, W. / 2008 / Does knowledge sharing mediate the relationship between trust and firm performance? / 2008 International Sympositions on Information Processing : 449~453
[journal] Chi, C. G. / 2009 / Employee satisfaction, customer satisfaction, and financial performance: An empirical examination / International Journal of Hospitality Management 28(2) : 245~253
[journal] Chow, W. S. / 2008 / Social network, social trust and shared goals in organizational knowledge sharing / Information & Management 45(7) : 458~465
[journal] Coates, T. T. / 2002 / An exploratory analysis of new competencies: A resource based view perspective / Journal of Operations Management 20(5) : 435~450
[journal] Collis, D. J. / 1995 / Competing on resources: Strategy in the 1990s / Harvard Business Review 73(4) : 118~128
[journal] Cooper, R. G. / 2000 / New product performance: What distinguishes the star products / Australian Journal of Management 25(1) : 17~45
[journal] Covin, J. / 2001 / Strategic decision making in an intuitive versus technocratic mode: Structural and environmental considerations / Journal of Business Research 52(1) : 51~67
[journal] Engström, T. E. J. / 2003 / Evaluating intellectual capital in the hotel industry / Journal of Intellectual Capital 4(3) : 287~303
[journal] Enz, C. A. / 2003 / Revisiting the best of the best: Innovations in hotel practice / Cornell Hotel and Restaurant Administration Quarterly / 44(5/6) : 115~123
[journal] Fornell, C. / 1981 / Evaluating structural equation models with unobservable and measurement error / Journal of Marketing Research 18(1) : 39~50
[journal] Granovetter, M. / 1992 / Economic institutions as social constructions / Acta Sociologica 35(1) : 3~11
[journal] Hallin, C. A. / 2008 / Knowledge management in the hospitality industry: A review of empirical research / Tourism Management 29(2) : 366~381
[journal] Hu, M-L. M. / 2009 / Hospitality teams: Knowledge sharing and service innovation performance / Tourism Management 30(4) : 41~50
[journal] Hult, G. T. M. / 2004 / Innovativeness: Its antecedents and impact on business performance / Industrial Marketing Management 33(5) : 429~438
[journal] Jaworski, B. J. / 1993 / Market orientation: Antecedents and consequences / Journal of Marketing 57(3) : 53~70
[journal] Ku, E. C. S. / 2009 / Knowledge sharing and customer relationship management in the travel service alliances / Total Quality Management 20(2) : 1407~1421
[journal] Li, L. / 2009 / The turtle-hare race story revisited: social capital and resource accumulation for firms from emerging economies / Asia Pacific Journal of Management 25(2) : 251~275
[journal] Littler, D. / 2006 / Consumer perceptions of risk and uncertainty and the implications for behaviour towards innovative retail services: The case of Internet banking / Journal of Retailing and Consumer Services 13(6) : 431~443
[journal] MacKinnon, D. P. / 2002 / A comparison of methods to test mediation and other intervening variable effects / Psychological Methods 7(1) : 83~104
[journal] Morgan, R. E. / 2003 / Business performance and dimensions of strategic orientation / Journal of Business Research 56(3) : 163~176
[book] Nunnally, J. C. / 1978 / Psychometric Theory (2nd ed.) / McGraw-Hill
[journal] Preacher, K. J. / 2004 / SPSS and SAS procedures for estimating indirect effects in simple mediation models / Behavior Research Methods, Instruments, & Computers 36(4) : 717~731
[journal] Reid, F. / 2003 / Creating a knowledge sharing culture among diverse business units / Employment Relations Today 30(3) : 43~49
[journal] Sin, L. Y. M. / 2006 / The effects of relationship marketing orientation on business performance in the hotel industry / Journal of Hospitality & Tourism Research 30(4) : 407~426
[journal] Tajeddini, K. / 2010 / Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland / Tourism Management 31(2) : 221~231
[journal] Tsai, W. / 1998 / Social capital and value creation: The role of intrafirm networks / Academy of Management Journal 41(4) : 464~476
[journal] van den Hooff, B. / 2009 / Managing knowledge sharing: Emergent and engineering approaches / Information & Management 46(1) : 1~8
[journal] Venkatraman, N. / 1986 / Measuring of business performance in strategy research: A comparison approach / Academy of Management Review 11(4) : 801~814
[journal] Wang, C. L. / 2004 / The development and validation of the organisational innovativeness construct using confirmatory factor analysis / European Journal of Innovation Management 7(4) : 303~313
[journal] Wernerfelt, B. / 1984 / A resource-based view of the firm / Strategic Management Journal 5(2) : 171~180
[journal] Yang, J.-T. / 2007 / Knowledge sharing: Investigating appropriate leadership roles and collaborative culture / Tourism Management 28(2) : 530~543
[journal] Yang, J.-T. / 2010 / Antecedents and consequences of knowledge sharing in international tourist hotels / International Journal of Hospitality Management 29(1) : 42~52
[journal] Yang, S. C. / 2009 / Social capital, behavioral control, and tacit knowledge sharing: A multi-information design / International Journal of Information Management 29(3) : 210~218
[journal] Zolfagharian, M. A. / 2010 / Consumer perceptions of service innovativeness and personal control / Service Marketing Quarterly 31(1) : 89~105