[journal] 김홍범 / 2007 / Impacts of Emotional Dissonance on Negative Job Propensity in Hospitality Employees / 호텔경영학연구 / 한국호텔외식경영학회 16(1) : 41~55

[journal] 신혜숙 / 2010 / The Impacts of Job Stress on the Turnover Intention in Foodservice Industry / 관광연구저널 / 한국관광연구학회 24(1) : 289~303

[journal] 박슬기 / 2009 / A Study on Hotel Employees' Perceived Job Stressors and Way of Coping Mechanism on Stress / 호텔관광연구 / 한국호텔관광학회 11(1) : 229~244

[journal] 박종철 / 2009 / The Impact of Hotel F & B Employees' Job Insecurity on the Management Trust and Organizational Cynicism. / 외식경영연구 / 한국외식경영학회 12(3) : 171~192

[journal] 배준호 / 2009 / A Study about influence on Hotel Cooking Employee's Job Stress with Organizational Commitment - Focus on Moderating Effects on Employee's career - / 호텔경영학연구 / 한국호텔외식경영학회 18(3) : 119~131

[other] 매일경제 / 2009 / 매일경제(2009. 4. 2.)

[journal] 이원행 / 2001 / 한국에서의 구조조정에 따른 고용불안에 대한 연구 / 인사조직연구 9(1) : 137~170

[journal] 이형룡 / 2009 / A Structural Relationship among Work-Family Conflict, Family-Work Conflict, Job Stress and Psychological Well-being of Hotel Employees / 호텔경영학연구 / 한국호텔외식경영학회 18(6) : 177~197

[journal] 임창희 / 2007 / A Study on Buffering Effect of Social Identity to the Moderating Role of Social Support in Stress-Outcomes Relations / 조직과 인사관리연구 / 한국인사관리학회 31(3) : 55~78

[journal] 최항석 / 2005 / The Effect of Job Insecurity on Job Attitude and Behavior: Investigation on Moderating Effect of Social Support / 대한경영학회지 / 대한경영학회 18(5) : 2365~2397

[journal] 한진한 / 2006 / A Study on the antecedents of Job Insecurity and the effect of Job Insecurity on Organizational Citizen Behavior / 인적자원관리연구 / 한국인적자원관리학회 13(4) : 209~229

[journal] Ashford, S. / 1989 / Contend, causes, and consequences of job insecurity; A theory-based measure and substantive test / Academy of Management Journal / 32

[book] Beehr, T. A. / 1985 / Human Stress and Cognition in Organization: An Integrated Perspective / John Wiley and Sons : 375~380

[book] Bliese, P. / 2000 / Within-group agreement, non-independent and reliability. in: Muti-level theory, research and methods in organization / Jossey-Bass : 349~381

[journal] Boshoff, C. / 1995 / A causal model to evaluate the relationship among supervision, role stress, organizational commitment and internal service quality / European Journal of Service Marketing / 29 : 23~49

[journal] Dov, Zohar / 2008 / Safety climate and beyond; a multi-level multi-climate framework / Safety Science 46 : 378~387

[journal] Enz C. / 2000 / Best practices in human resources / Cornell Hotel and Restaurant Administration Quarterly 41 : 48~62

[journal] Eisenberger, R. / 1986 / Perceived organizational support / Journal of Applied Psychology 71 : 500~507

[journal] Eisenberger, R. / 2002 / Perceived supervisor support: contributions to perceived organizational support and employee retention / Journal of Applied Psychology 87 : 565~573

[journal] Greenhalgh, L. / 1983 / Managing the job insecurity crisis / Human Resource Management / 22(1)

[journal] Greenhalgh, L. / 1984 / Job Insecurity: Toward conceptual clarity / Academy of Management Review 9(3) : 438~448

[book] Hackman, J. R. / 1992 / Group influence on individuals in organizations, Handbook of industrial and organizational psychology / Consulting Psychologist Press

[journal] Hoffmann, D. / 1997 / An overview of the logic and rationale of hierarchical linear models / Journal of Management 23 : 116~129

[journal] Hofmann, D. A. / 2003 / Climate as moderator of the relationship between leader-member exchange and content specific citizenship: safety climate as an exemplar / Journal of Applied Psychology 88(1) : 170~178

[journal] Jamal, M. / 1985 / Relationship of job stress to job performance; a study of managers and Blue-collar workers / Human Relations 5

[journal] Johlke, M. C. / 2002 / Antecedents to boundary-spanner perceived organizational support / Journal of Managerial Psychology 17(1) : 116~129

[journal] Johnson, J. W. / 1996 / Linking employee perception of service climate to customer satisfaction / Personnel Psychology 49 : 831~851

[journal] Jordan, P. / 2000 / Emotional intelligence as a modeator of emotional and behavioral reactions to job insecurity / Academy of Management Review / 27(3) : 361~372

[journal] King, J. E. / 2000 / Aggregation bias in estimates of perceptual insecurity / Journal of Applied Psychology / 67(2) : 234~249

[book] Klein, K. J. / 2000 / Multilevel theory, research, and methods in organizations; Foundations, extensions, and new directio / Jossey-Bass

[journal] Luria, Gil / 2008 / Procedural justice, ethical climate and service outcome in restaurants / International Journal of Hospitality Management 27 : 276~283

[journal] Mulvaney, R. H. / 2007 / A model of work-family dynamics of hotel managers / Annals of Tourism Research / 34(1) : 66~87

[journal] Parasuraman, A. / 1988 / SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perception of Service Quality / Journal of Retailing 64(1) : 38~40

[journal] Pizam, A. / 2004 / Are hospitality employees equipped to hide their feeling / International Journal of Hospitality management 23(4) : 315~336

[journal] Presser, H. / 2000 / Nonstandard work schedules and marital instability / Journal of Marriage and the family 62 : 93~110

[book] Quick, J. C. / 1984 / Organizational stress and preventive management / McGraw-Hill

[journal] Roskies, E. / 1990 / Job insecurity in managers; Antecedents and Consequences / Journal of Organizational Beha / 11

[journal] Schneider, B. / 1975 / Organizational climates: an essay / Personnel Psychology / 28 : 447~479

[journal] Schneider, B. / 1983 / On the etiology of climates / Personnel Psychology 36 : 19~40

[journal] Seltzer, J. / 1988 / Supervisory leadership and subordinate burnout / Academy of Management Journal 31 : 439~448

[journal] Wayen, S. J. / 1997 / Perceived organizational support and leader-member exchange: A social exchange perspective / Academy of Management Journal 40 : 82~111

[journal] Wethington, E. / 1986 / Perceived support, received support and adjustment to stressful life events / Journal of Health and Social Behavior 27 : 78~89

[journal] Yoon, J. / 1999 / Organizational support in the workplace: The case of Korean hospital employees / Human Relations 52 : 923~945

[journal] Zohar, D. / 2005 / A multilevel model of safety climate; Cross-level relationships between organization and group-level climate / Journal of Applied Organizational Psychology 90 : 616~628