[other] 김현상 / 2010 / 관광수입 ‘잭팟’ 亞, 카지노 전쟁 중. '서울경제신문'

[journal] 곽강희 / 2007 / Impacts of Casino's Service Quality and Visitors' Behavioral Characteristics on Their Attitude toward: An Application of Log-likelihood Ratio Test / 관광학연구 / 한국관광학회 31(6) : 93~113

[journal] 소국섭 / 2007 / Impacts of the Expectation Disconfirmation of Casino's Service Quality on Consumers' Intention to Revisit and Recommend and Overall Satisfaction / 호텔관광연구 / 한국호텔관광학회 9(2) : 43~56

[journal] 양영근 / 2009 / The Effect of Casino Service to Customers' Satisfaction and Loyalty -Focus on Jeju Island Foreigner Exclusive Casino- / 관광경영연구 / 관광경영학회 13(1) : 51~70

[journal] 이유재 / 1997 / 고객 만족 형성과정의 제품과 서비스 간 차이에 대한 연구 / 소비자학연구 8(1) : 101~118

[book] 이충기 / 2009 / 카지노산업의 이해 / 대왕사

[journal] 한진수 / 2001 / 카지노의 서비스 마케팅에 관한 실증적 연구 / 호텔관광연구

[web] 세계관광기구 / 세계관광기구 보고서 / http://www.unwto.org/facts/eng/vision.htm

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