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The structural relationship of emotional labor, job stress, organizational commitment, and turnover intention in service encounter

Journal of Tourism Sciences
Abbr : JTS
2011, 35(4), pp.229-315
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Kim Hyeon Cheol 1 이정탁 2

1중앙대학교
2중앙대학교 일반대학원

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