Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61
Multi-group Study on Emotional Labor and Burnout of Hospitality Service Workers: Factorial and Structural Invariance Test across Multi-sample and Theoretical Elaboration
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열림/닫힘 버튼KEYWORDS
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KCI Citation Counts (17)
열림/닫힘 버튼[journal]
김민주
/ 2006
/
A Comparative Study of the Consequences of Emotional Labor between Korea and U. S. A. : Focused on the relationship between the hotel employees' emotional labor and their job stress
/ 호텔경영학연구
/ 한국호텔외식경영학회
15(1)
: 35~57
[journal]
김영진
/ 2011
/
Casual Relationship among Emotional Labor, Burnout and Customer Orientation
/ 관광학연구
/ 한국관광학회
35(5)
: 319~340
[journal]
김현철
/ 2011
/
The structural relationship of emotional labor, job stress, organizational commitment, and turnover intention in service encounter
/ 관광학연구
/ 한국관광학회
35(4)
: 229~315
[journal]
손해경
/ 2009
/
Personality characteristics and service interaction types affecting on emotional labor:The case of employees of hotel restaurant and family restaurant
/ 관광학연구
/ 한국관광학회
33(2)
: 245~265
[journal]
이동명
/ 2008
/
Effect of Emotional Labor and Social Supporton Burnout of Airline Cabine Attendants
/ 관광학연구
/ 한국관광학회
32(2)
: 213~231
[journal]
오정학
/ 2011
/
A Study on Causes, Consequences and Alleviative Factors of Burnout of National Airline Cabin Attendants
/ 호텔경영학연구
/ 한국호텔외식경영학회
20(4)
: 271~291
[journal]
오정학
/ 2011
/
A Structural Relationship among Job Demands, Job Resources, Burnout and Job Satisfaction of Casino Employees - Focused on the Job Demand-Resources Model and the Facial Feedback Hypothesis -
/ 관광연구
/ 대한관광경영학회
26(4)
: 375~397
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