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The Influence of Customer-to-Customer Interaction and Customer Homogeneity on Customer Satisfaction in Tourism Service:in Terms of Moderating Effect of Service Provider's Arbitration

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

Minjung Hong 1 Cho, Yong-hyun 1

1세종대학교

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타입을 선택하세요 :
@article{ART001766262},
author={Minjung Hong and Cho, Yong-hyun},
title={The Influence of Customer-to-Customer Interaction and Customer Homogeneity on Customer Satisfaction in Tourism Service:in Terms of Moderating Effect of Service Provider's Arbitration},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2013},
volume={37},
number={4},
pages={233-256}