Perceptions and Readiness States of Korea Tourism Industryon the Disabled Tourist Market

LEE, BONGKOO

The purpose of this study was to investigate perceptions and readiness states of Korean tourism industry on the disabled tourist market. Because disabled tourist market is invisible, it is needed to explore this market for establishing the social tourism To accomplish the purpose, data was collected from both on- and off-line survey. After getting rid of unusable responses, a total of 369 respondence were analyzed using descriptive statistics. Major findings were the followings. First, respondents perceived that the economic benefits from the disabled tourist market were not big enough, even though the disabled arguably had the right to travel. Generally, there were similar perceptions across different tourist business types. Second, respondents, regardless of types of tourist business, generally felt that all suggested tactics that might contribute for the disabled tourist market expansion were somewhat necessary. Third, tourist businesses in Korea had not put any significant efforts with the disabled tourists in mind. Practical and theoretical implications were discussed with future research directions.

Citation status

KCI Citation Counts (8)
열림/닫힘 버튼
REFERENCES (40)
열림/닫힘 버튼
* 2021년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

[journal] 류성옥 / 2012 / Travel Constraints Negotiation Process: An Empirical Analysis Using Korean People with Disabilities / 관광학연구 / 한국관광학회 36(1) : 287~305

[other] 보건복지가족부 / 2012 / 장애인실태조사

[journal] 안현모 / 2009 / Effects of the Introduction of Knowledge Management on Financial Performance of Travel Agencies: The Case of Chungcheongbuk-do / 관광학연구 / 한국관광학회 33(2) : 145~163

[journal] 오익근 / 2006 / Application of Focus Group Interview to Tourism Research / 관광학연구 / 한국관광학회 30(1) : 433~439

[journal] 이봉구 / 2008 / Influences of Travel Constraints on the Disabled People's Intension to Travel: An Application of Seligman's Helplessness Theory / 관광학연구 / 한국관광학회 32(2) : 39~59

[journal] 이봉구 / 2011 / Differences in Satisfaction with the Attributes Related to Tourism Destination and Travel Information and the influences of the Satisfaction with the Attributes on Overall Satisfaction Among Disability Types: An Application of Matzler and Sauerwein's Three Factor Satisfaction Model / 관광학연구 / 한국관광학회 35(5) : 55~79

[journal] 이봉구 / 2012 / Understanding Differences in Travel Information Requirements Across Disability Types and Implications for Developing Accessible Tourism Information Schemes / 관광연구논총 / 관광연구소 24(3) : 3~32

[journal] 전영록 / 2010 / Influences on Personal Value and Emotional Intelligence to Preference of The Tourism of Disabled Person / 관광레저연구 / (사)한국관광레저학회 22(4) : 23~42

[journal] Abeyraine, R. I. / 1995 / Proposals and guidelines for the carriage of elderlyand disabled persons by air / Journal of Travel Research 33(3) : 52~59

[web] Australian Bureau of Tourism Research / 2003 / National visitor survey:travel by Australians / www.btr.gov.au

[journal] Burnett, J. J. / 2001 / Assessing the travel related behaviorsof the mobility-disabled consumer / Journal of Travel Research 40 : 4~11

[book] Charbonneau, G. / 2006 / Tourisme et Handicap. Reussir l’Accueil pour laMise en Accessibilite des Prestations Touristiques. In IngenierieTouristique—uide de Savoir-Faire / ODIT France

[journal] Daniels, M. J. / 2005 / "Travel tales" : Aninterpretive analysis of constraints and negotiations to pleasuretravel as experienced by persons with physical disabilities / TourismManagement 26(6) : 919~930

[book] Darcy, D. / 1998 / Anxiety to access: Tourism patterns and experiences ofdisabled New Wales people with a physical disability tourism / New South Wales

[journal] Darcy, S. / 2011 / Towards strategic intent : Perceptions ofdisability service provision amongst hotel accommodation managers / International Journal of Hospitality Management 30 : 468~476

[journal] Eichhorn, V. / 2008 / Enablingaccess to tourism through information schemes? / Annals of TourismResearch 35(1) : 189~210

[web] ENAT / 2010 / UK tourism firms encouraged to improve accessibility / http://www.accessibletourism.org/?i=enat.en.news

[book] Genoe, R. / 2009 / World demographics and their implications for therapeutic recreation, In Professional issuesin therapeutic recreation on competence and outcomes / Sagamore

[journal] Grady, J. / 2009 / Equal access to hospitality services forguests with mobility impairments under the Americans with DisabilitiesAct : Implications for the hospitality industry / International Journalof Hospitality Management 28 : 161~169

[journal] Imrie, R. / 1998 / Focusing on disability and access in thebuilt environment / Disability and Society 13 : 357~374

[journal] Israeli, A. A. / 2002 / A preliminary investigation of the importance of siteaccessibility factors for disabled tourists / Journal of Travel Research 41(1) : 101~104

[journal] McGrath, R. / 2009 / A discourse analysis of Australian local governmentrecreation and sport plans provision for people with disabilities / Public Management Review 11(4) : 477~497

[journal] McKercher, B. / 2003 / Travel agents asfacilitators or inhibitors of travel : Perceptions of people with disabilities / Tourism Management 24 : 465~474

[book] Murray, A. / 1995 / Submission on accessible accommodationstock to the industry commission / Tourism Accommodationand Training

[journal] O’'Neill, M. / 2000 / Disability tourism dollars in WesternAustralia hotels / FIU Hospitality Review 18(2) : 72~88

[book] Open Doors / 2003 / Research among adults with disabilities : Travel andhospitality / Open Doors Organization

[book] Open Doors / 2005 / Research among adults with disabilities : Travel andhospitality / Open Doors Organization

[journal] Ozturk, Y. / 2008 / Is the Turkish tourism industryready for a disabled customer’s market? The views of hotel and travelagency managers / Tourism Management 29 : 382~389

[journal] Pagán, R. / 2012 / Time allocation in tourism for people with disabilities / Annals of Tourism Research 39(3) : 1514~1537

[journal] Rice, P. / 2006 / Universal management : a proposal to change the directionof accessibility management in the Australian tourism industry tocreate benefits for all Australians and visitors to Australia / The Review of Disability Studies : An International Journal 2(2) : 64~69

[journal] Smith, R. W. / 1987 / Leisure of disabled tourists : Barriers to travel / Annalsof Tourism Research 14(3) : 376~389

[journal] Takeda, K. / 2002 / U. S. Tour operators and travel agencies / Journal of Travel & Tourism Marketing 12(1) : 47~61

[book] Touche Ross. / 1993 / Profiting from opportunities : A new market fortourism / Touche Ross & Co

[journal] Turco, D. M. / 1998 / Tourism constraints forpeople with disabilities / Parks and Recreation 33(9) : 78~84

[book] United Nations / 2003 / Barrier-free tourism for people with disabilities inthe Asian and Pacific region / United Nations

[confproc] UNESCAP / 2000 / Conditions to promote barrier-free tourism for peopledisabilities and older persons. Economic and Social Commission forAsia and the Pacific (ESCAP) / Presentation at the National Workshopon Sustainable Tourism Development in China, Tianjin, China

[other] UNWTO / 2006 / UN Convention on the Rights of Persons with Disabilities

[journal] Upchurch, R. S. / 1996 / Civic responsibility and marketpositioning: Complying with the American Disability Act / Facilities 14(5/6) : 1~2

[report] Westcott, J. / 2004 / Improving information on accessible tourism for disabledpeople / The European Commission

[web] / www.visitengland.com / www.visitengland.com

이 논문은 한국연구재단의 지원을 받아 작성되었습니다.

KJC Korea
Journal Central

Statistics

Tools

Sharing

Issue List

Citation status