[journal] 고동완 / 2010 / The public Servants' Job-esteem and Job-satisfaction in Local Tourism Administration / 관광연구 / 대한관광경영학회 25(4) : 227~243

[journal] 고동우 / 2002 / The Concept and Measurement Scale of Job-Esteem The Case of Undergraduates Majoring Tourism Studies / 관광학연구 / 한국관광학회 26(3) : 279~297

[journal] 김광근 / 2006 / The Effect of Facilitative Communication on Job-Esteem and Job-Stress in the Hotel Industry / 관광연구 / 대한관광경영학회 21(1) : 131~151

[journal] 김광지 / 2010 / The Effects of the Organizational Citizenship Behavior on Customer Orientation and Job Satisfaction of the Food Service Employees / 관광연구 / 대한관광경영학회 25(5) : 41~59

[journal] 김명숙 / 2008 / The Effects of Self-Efficacy and Empowerment on Perceived Organizational Support and Organizational Citizenship Behaviors of Nurses / 간호행정학회지 / 간호행정학회 14(3) : 268~277

[journal] 김새롬 / 2012 / The Effect of Self-Esteem and Job-Esteem on Job Satisfaction / 관광레저연구 / (사)한국관광레저학회 24(3) : 361~380

[journal] 김선희 / 2005 / A Study on the Relationship of Job Satisfaction and Turnover among Travel Agency Employees / 관광학연구 / 한국관광학회 28(4) : 255~272

[journal] 김용구 / 2009 / A Study of the Influence of Empowerment, Job Satisfaction, and Organizational Commitment of Travel Agency Employees on Turnover Intention / 관광레저연구 / (사)한국관광레저학회 21(1) : 303~323

[journal] 김용순 / 2011 / Ethical Climate and Turnover Intentions in Travel Agency -Mediating of Trust and Organizational Identification- / 한국콘텐츠학회 논문지 / 한국콘텐츠학회 11(9) : 496~505

[journal] 김용재 / 2008 / 리더십이 자기효능감을 통해 조직몰입과 조직시민행동에 미치는영향 / 인적자원개발연구 11(2) : 1~23

[journal] 김지혜 / 2007 / Undergraduates' Occupation-Appraisal / 관광연구 / 대한관광경영학회 22(3) : 105~123

[thesis] 박영진 / 2013 / 여행기업 관리자의 리더십 유형이 직장 내에서 직원들의 직업존중감과 직장만족 및 이직의도에 미치는 영향 / 박사 / 경희대학교 대학원

[journal] 박영진 / 2012 / A Study on the Effect of Psychological Empowerment on the Organizational Commitment and Job Satisfaction / 관광학연구 / 한국관광학회 36(2) : 221~240

[journal] 박영진 / 2012 / The Effect of Transformation Leadership by Travel Agency Administrators on Organizational Citizenship Behavior and Job Satisfaction of Travel Agency Employees / 호텔경영학연구 / 한국호텔외식경영학회 21(3) : 153~168 / http://dx.doi.org/

[journal] 박재희 / 2009 / 호텔조직에서 임파워먼트가 경영진 신뢰, 직무만족 및 조직몰입에 미치는영향 / 관광서비스연구 9(1) : 43~62

[journal] 변찬복 / 2012 / The Impact of Job Satisfaction and Burnout on Organizational Citizenship Behavior and Job Performance / 동북아관광연구 / 동북아관광학회 8(3) : 145~167

[journal] 손봉희 / 2011 / A Study on Nursing Students' Job-esteem, Work Values, and Satisfaction of Their Major / 한국직업건강간호학회지 / 한국직업건강간호학회 20(3) : 240~249

[journal] 손재근 / 2008 / The Effect of Role Conflict, Ambiguity of Hotel Employees on Job Performance, Service Quality / 관광연구 / 대한관광경영학회 23(2) : 207~222

[journal] 신형섭 / 2007 / Effect of Hotel Manager's Leadership on the Organizational Commitment and Organizational Citizenship Behavior / 호텔경영학연구 / 한국호텔외식경영학회 16(5) : 35~61

[journal] 양재영 / 2013 / The effect of the Psychological Empowerment on Job Satisfaction and Organizational Citizenship Behavior and Turnover Intention of the Travel Agency‘s Employees: Comparison between listed and unlisted Travel Agencies. / 호텔관광연구 / 한국호텔관광학회 15(1) : 299~316

[journal] 양재영 / 2012 / 여행사 CEO의 리더십 유형이 조직몰입 및 직무만족에미치는 영향-여행사를 중심으로- / 관광연구저널 23(1) : 223~238

[web] 여행신문 / 2012 / 상장사 평균연봉, 4월 16일 발행 / www.traveltimes.co.kr

[web] 여행신문 / 2012 / 여행사 선호도조사, 7월 16일 발행 / www.traveltimes.co.kr

[journal] 오정학 / 2011 / A Structural Relationship among Job Demands, Job Resources, Burnout and Job Satisfaction of Casino Employees - Focused on the Job Demand-Resources Model and the Facial Feedback Hypothesis - / 관광연구 / 대한관광경영학회 26(4) : 375~397

[journal] 유창근 / 2007 / A Study on the Relationship between Job-esteem Attitude and a Major in University Students: The Case of Undergraduates Majoring Tourism Studies / 관광레저연구 / (사)한국관광레저학회 19(4) : 69~86

[journal] 이대성 / 2002 / A Study on the Effects of Transformational LeaderShip on the Job Satisfaction and Citizenship Behavior of Hotel Employees / 호텔경영학연구 / 한국호텔외식경영학회 11(2) : 219~238

[journal] 이려정 / 2011 / The Effect of Organizational Identification on Job Satisfaction and Management Performance of Travel Agency Employee / 관광레저연구 / (사)한국관광레저학회 23(4) : 195~215

[journal] 이미혜 / 2012 / The effect of travel agency manager’s characters and employees’trust on the managers to the organizational effectiveness and organizational citizenship behavior / 관광경영연구 / 관광경영학회 16(4) : 205~229

[journal] 이민순 / 2009 / Job-esteem of the Students Who are Majoring in Aviation Operation Services / 한국콘텐츠학회 논문지 / 한국콘텐츠학회 9(6) : 370~378

[journal] 이수광 / 2010 / The Impact of Job Stress on Organizational Citizenship Behavior: Focusing on The Mediating Role of Psychological Contract Violation / 관광레저연구 / (사)한국관광레저학회 22(3) : 67~82

[journal] 이정탁 / 2011 / The Impacts of Job Insecurity, Job Stress and Organizational Commitment on Turnover Intention of Commercial and Institutional Foodservice Employees / 관광학연구 / 한국관광학회 35(8) : 209~228

[journal] 이현주 / 2012 / Job Stress among Call Center Workers in Travel Agencies: Mediating the Impact of Work-family Conflict and Job Burnout on Turnover Intention / 관광연구 / 대한관광경영학회 27(1) : 231~250 / http://dx.doi.org/

[journal] 장병권 / 2012 / The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry / 관광학연구 / 한국관광학회 36(1) : 307~330

[journal] 장석인 / 2006 / 종업원의 심리적 임파워먼트가 직무만족 및 조직몰입에 미치는 영향에 관한 연구 / 경영컨설팅연구 6(2) : 75~99

[journal] 장혜란 / 2008 / A Study on the Effect of the Servant leadership in the Travel Agency on Turnover Intention / 관광경영연구 / 관광경영학회 12(3) : 71~90

[journal] 정우철 / 2010 / The Comparative Study on Job Esteem, Job Satisfaction, and Intention to Leave The Job between The Full Service and Low-Cost Carrier Cabin Crews / 관광레저연구 / (사)한국관광레저학회 22(5) : 165~184

[journal] 천덕희 / 2012 / A Study on the effects of Burnout, Job Satisfaction and Turnover Intention by Job Insecurity and Emotional Labor -Among travel agency workers- / 호텔리조트연구 / 한국호텔리조트학회 11(2) : 221~238 / http://dx.doi.org/

[journal] 최영기 / 2011 / The Influence of Organizational Justice Perception of Travel industry Employees on Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior / 관광학연구 / 한국관광학회 35(6) : 249~272

[journal] 최현정 / 2011 / A study on the Relationships of Core-Self Evaluation, Work-Family Facilitation, Job Satisfaction and Turnover Intention / 한국조리학회지 / 한국조리학회 17(4) : 219~237

[journal] 한상숙 / 2009 / New Nurse Turnover Intention and Influencing Factors / Journal of Korean Academy of Nursing / 한국간호과학회 39(6) : 878~887

[web] / 2012 / 해피캠퍼스 / www.happycampus.com

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[journal] Golemen, D. T. / 2002 / The new protein career contracts : helping organizations and employees / Organizational Dynamics 26(30) : 27~30

[book] Nunnally, J. C. / 1978 / Psychometric theory / McGraw-Hill : 89~150