Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61
Effect of Situational Factor and Job Characteristics on Perceived Mobbing at Workplace for Flight Attendants
ABSTRACT
열림/닫힘 버튼KEYWORDS
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열림/닫힘 버튼[journal]
구동우
/ 2012
/
The Antecedents of Team Cohesiveness in Hotel Team Organizations: A Study on Servant Leadership, Leader Trust, and Team Trust.
/ 관광학연구
/ 한국관광학회
36(8)
: 71~97
[journal]
김영진
/ 2011
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Casual Relationship among Emotional Labor, Burnout and Customer Orientation
/ 관광학연구
/ 한국관광학회
35(5)
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[journal]
김희진
/ 2013
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Examining the Relationships among Hotel Employees' Job Demands, Job Resources, Work Engagement, Self Efficacy, and Department Performance
/ 관광학연구
/ 한국관광학회
37(8)
: 33~53
[journal]
김현철
/ 2011
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The structural relationship of emotional labor, job stress, organizational commitment, and turnover intention in service encounter
/ 관광학연구
/ 한국관광학회
35(4)
: 229~315
[thesis] 김정매 / 2010 / 환대산업의 직장 내 집단따돌림이 비생산적 업무행동에 미치는 영향 : 호텔, 항공사, 여행사직원의 부정적 감정의 매개효과와 내외통제성의 조절효과를 중심으로 / 박사 / 세종대학교 대학원
[journal]
류재숙
/ 2006
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Importance-Performance Analysis of Selection Attribute Assessment for Airline- A Case of Domestic Airlines -
/ 관광연구저널
/ 한국관광연구학회
20(2)
: 157~171
[journal]
박경규
/ 2006
/
he impact of mobbing on employees’ job attitude - investigation on moderating effect of self-esteem -
/ 경상논총
/ 한독경상학회
24(1)
: 169~193
[thesis] 안명숙 / 2008 / 항공사의 서비스지향성이 객실승무원의 서비스지향성과 고객충성도에 미치는 영향 / 박사 / 경기대학교 서비스경영전문대학원
[journal]
조주은
/ 2009
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Segmenting Customer Service Employees in the Airline Industry by the Occupational Role Stress Factors
/ 관광학연구
/ 한국관광학회
33(7)
: 437~457
[journal]
최항석
/ 2010
/
Relationship between psychological work environment and mobbing at Workplace - investigation on moderating effect of Neuroticism
/ 서비스경영학회지
/ 한국서비스경영학회
11(2)
: 209~233
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