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The Impact of Customer-to-Customer Interaction on Customer Satisfaction in Airline Service: Focusing on the Moderating Effect of Flight Attendants' Role Performance

Journal of Tourism Sciences
Abbr : JTS
2015, 39(1), pp.29-46
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Min-Jung Hong 1 Cho, Yong-Hyun 2

1세종대학교
2세종대학교

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