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Understanding the Tourism Satisfaction Formation Process at Service Encounter from Resource Exchange Perspective

Journal of Tourism Sciences
Abbr : JTS
2015, 39(5), pp.71-86
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

SANG SENYAO 1 We, Jang-Ryang 2 Lee, injae 3

1가천대학교
2가천대학교 관광경영학과
3가천대학교

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