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The Effects of the Emotional Intelligence of Airline Cabin Crew on Self-Efficacy and Organizational Citizenship Behavior

Journal of Tourism Sciences
Abbr : JTS
2015, 39(7), pp.163-181
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Kim, Sun-Hee 1 Il-Sun Yang 2 JO MI NA 3

1연세대학교
2연세대학교
3수원대학교

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