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Service Blueprint of the Young Kids Customers’ Specialized In-flight Service Utilizing Kano Model Analysis

Journal of Tourism Sciences
Abbr : JTS
2015, 39(10), pp.71-90
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

Kim, In-sin 1 봉유미 2 Minho Cho 3

1부산대학교
2한양대학교
3한양대학교

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