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The Effect of Service Employee Emotional Labor on Job Burnout and Turnover Intention: Focusing on Employees in Coffee Shop Franchises

Journal of Tourism Sciences
Abbr : JTS
2016, 40(9), pp.119-135
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

JO MI NA 1 JAEBIN CHA 2

1수원대학교
2경민대학교

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