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[journal] 이화인 / 2008 / The Effects of Hotel Employees’ Brand Identification and Service Value Perception on Emotional Dissonance and Pro-Customer Role Performance / 관광학연구 / 한국관광학회 32(5) : 297~314

[journal] 이환범 / 2005 / The Effects of Organizational Environment and Structure on Authoritarian Behavior in Public Organization / 한국행정논집 / 한국정부학회 17(2) : 459~478

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[journal] 최영준 / 2008 / An Exploratory study on the Current Status and the Improvement Plan of Vocational Ethics Education for Chefs in Korea / 관광연구 / 대한관광경영학회 22(4) : 265~279

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[report] 한국보건사회연구원 / 2015 / 한국복지패널 기초분석 보고서

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