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Symmetric and Asymmetric Influences on Service Quality Attributes of Coffee Shops as Related to Overall Customer Satisfaction: The Case of Starbucks and Ediya

Journal of Tourism Sciences
Abbr : JTS
2017, 41(4), pp.95-113
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

김홍빈 1 Sukbin Cha 2

1순천향대학교
2순천향대학교

우수등재

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