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The Impact of the Hotel Customer-Contact Service Employees’ Empowerment on Cognitive Flexibility and Job Commitment: The Mediated-Moderation Effect of Emotional Intelligence

Journal of Tourism Sciences
Abbr : JTS
2018, 42(4), pp.133-147
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

김은중 1 Joonho Moon 2 Lee Chung-Hun 3

1세종대학교
2강원대학교
3세종대학교

우수등재

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