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The Impact of the Hotel Customer-Contact Service Employees’ Empowerment on Cognitive Flexibility and Job Commitment: The Mediated-Moderation Effect of Emotional Intelligence

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism

김은중 1 Joonho Moon 2 Lee Chung-Hun 1

1세종대학교
2강원대학교

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타입을 선택하세요 :
@article{ART002335889},
author={김은중 and Joonho Moon and Lee Chung-Hun},
title={The Impact of the Hotel Customer-Contact Service Employees’ Empowerment on Cognitive Flexibility and Job Commitment: The Mediated-Moderation Effect of Emotional Intelligence},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2018},
volume={42},
number={4},
pages={133-147},
doi={10.17086/JTS.2018.42.4.133.147}