Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61
The Effect of a Virtual Environment Attraction Experience on Relationship Quality and Revisit in Theme Parks
ABSTRACT
열림/닫힘 버튼KEYWORDS
열림/닫힘 버튼315 Viewed
7 Downloaded
KCI Citation Counts (8)
열림/닫힘 버튼[journal]
강창동
/ 2012
/
A Study on How Service Encounter, Perceived Product Quality Influence Customer Satisfaction, Relationship Quality and Relationship Behavior Factors
/ 관광연구
/ 대한관광경영학회
26(6)
: 1~29
[journal]
김지선
/ 2013
/
The Meaning of the Tourism in Cyber Space : Is this Cyber Tourism a Chance or Threat for the Future Tourism Industry?
/ 관광학연구
/ 한국관광학회
37(10)
: 119~136
[journal]
김진후
/ 2017
/
The Determinants of Foreign Tourists’ Revisit Intention to Korea
/ 관광학연구
/ 한국관광학회
41(5)
: 141~154
/ http://dx.doi.org/10.17086/JTS.2017.41.5.141.154
[journal]
박용순
/ 2015
/
Regional Tourism Revitalization by Applying Nomadism in Virtual Reality: Focusing on the Nomadism of Delleuze and Maffesoli
/ 관광레저연구
/ (사)한국관광레저학회
27(9)
: 23~40
[web] 김용석 / 2018 / 'VR스퀘어' 오픈…테마파크 경쟁 본격화 / 더 게임스 / http://www.thegames.co.kr/news/article-View.html?idxno=203455
[journal]
사승현
/ 2017
/
Using ICT in Museums and Galleries -Focusing on the Cases of UK
/ 인문과학연구논총
/ 인문과학연구소
38(1)
: 292~317
[journal]
오훈성
/ 2013
/
Influence of Types of Facility Layouts in Theme Park on the Difficulty of Wayfinding: Utilizing Virtual Reality Technique
/ 관광학연구
/ 한국관광학회
37(6)
: 117~136
[journal]
이려정
/ 2014
/
The Influence of Perceived Crowding on Hedonic Values and Re-visiting Intentions: Focused on E Theme Park
/ 관광레저연구
/ (사)한국관광레저학회
26(2)
: 223~242
[web] 송덕순 / 2014 / [2018 국가브랜드 대상]다양한 VR 콘텐트 도입, 첨단 테마파크로 도약 / 중앙일보 / http://news.joins.com/article/22504879
[journal] Abou-Shouk, M. / 2013 / Internet adoption by travel agents : A case of Egypt / International Journal of Tourism Research 15(3) : 298~312
[journal] Alegre, J. / 2009 / Analysing the effect of satisfaction and previous visits on tourist intentions to return / European Journal of Marketing 43(5/6) : 670~685
[journal] Anderson, E. W. / 1993 / The antecedents and consequences of customer satisfaction for firms / Marketing Science 12(2) : 125~143
[journal] Anderson, J. C. / 1990 / A model of distributor firm and manufacturer firm working partnerships / Journal of Marketing 54(1) : 42~58
[journal] Assaker, G. / 2013 / Moderating effects of tourists’ novelty-seeking tendencies on destination image, visitor satisfaction, and short-and long-term revisit intentions / Journal of Travel Research 52(5) : 600~613
[journal] Balakrishnan, B. / 2011 / Where am i? How can I get there? Impact of navigability and narrative transportation on spatial presence / Human–Computer Interaction 26(3) : 161~204
[journal] Barnes, S. / 2011 / Segmenting brand value perceptions of consumers in virtual worlds : An empirical analysis using the FIMIX method / International Journal of Online Marketing 1(1) : 1~11
[journal] Bignéa, J. E. / 2005 / The theme park experience : An analysis of pleasure, arousal and satisfaction / Tourism Management 26(6) : 833~844
[journal] Bitner, M. J. / 1990 / The service encounter : Diagnosing favorable and unfavorable incidents / Journal of Marketing 54(1) : 71~84
[book] Buhalis, D. / 2003 / eTourism : Information technology for strategic tourism management / Prentice Hall
[journal] Buhalis, D. / 2008 / Progress in information technology and tourism management : 20 years on and 10 years after the Internet the state of eTourism research / Tourism Management 29(4) : 609~623
[book] Burdea, G. C. / 2003 / Virtual reality technology / Wiley-Interscience
[journal] Caceres, R. C. / 2007 / quality, relationship satisfaction, trust, commitment and business‐to‐business loyalty / European Journal of Marketing 41(7/8) : 836~867
[confproc] Casella, G. / 2013 / Augmented heritage e situating augmented reality mobile apps in cultural heritage communication / Paper presented at the International Conference on Information Systems and Design of Communication
[journal] Crosby, L. A. / 1990 / Relationship quality in services selling : An interpersonal influence perspective / Journal of Marketing 54(3) : 68~81
[journal] Chou, T. L. / 2012 / Augmented reality smartphone environment orientation application : A case study of the Fu-Jen university mobile campus touring system / Procedia e Social and Behavioral Sciences 46 : 410~416
[book] Dann, G. / 2002 / The tourist as a metaphor of the social world / CABI Publishing
[confproc] Danado, J. / 2003 / Mobile augmented reality for environmental management (MARE) / Paper presented at Eurographics 2003Conference
[journal] Delgado-Ballester, E. / 2001 / Brand trust in the context of consumer loyalty / European Journal of Marketing 11(12) : 1238~1258
[journal] Domina, T. / 2012 / Understanding factors affecting consumer intention to shop in a virtual world / Journal of Retailing and Consumer Services 19(6) : 613~620
[journal] Doney, P. M. / 1997 / An examination of the nature of trust in buyer-seller relationships / Journal of Marketing 61(2) : 35~51
[journal] Dong, P. / 2013 / Servicescape elements, customer predispositions and service experience : The case of theme park visitors / Tourism Management 36 : 541~551
[confproc] Dong, D. / 2011 / Soul hunter: A novel augmented reality application in theme parks / Paper presented at Mixed and Augmented Reality (ISMAR), 10th IEEE International Symposium
[confproc] Eckmann, M. / 2001 / Interfaces for navigation and familiarity training / Proceedings of International Workshop on Presence : 347~410
[journal] Formica, S. / 1998 / Trends in the amusement park industry / International Journal of Contemporary Hospitality Management 10(7) : 297~308
[confproc] Fritz, F. / 2005 / Enhancing cultural tourism experiences with augmented reality technologies / Paper presented at the 6th International Symposium on Virtual Reality, Archaeology and Cultural Heritage VAST / The eurographics association
[book] Furnas, G. W. / 1997 / Proceedings of the ACM SIGCHI Conference on Human factors in computing systems / ACM
[journal] Garbarino, E. / 1999 / The different roles of satisfaction, trust, and commitment in customer relationships / Journal of Marketing 63(2) : 70~87
[journal] Gratzer, M. / 2004 / Electronic business in tourism / International Journal of Electronic Business 2(5) : 450~459
[journal] Guo, Y. / 2011 / Purchase behavior in virtual worlds : An empirical investigation in Second Life / Information and Management 48(7) : 303~312
[journal] Gursoy, D. / 2014 / Theoretical examination of destination loyalty formation / International Journal of Contemporary Hospitality Management 26(5) : 809~827
[journal] Guttentag, D. A. / 2010 / Virtual reality : Applications and implications for tourism / Tourism Management 31(5) : 637~651
[journal] Haahti, A. / 2004 / A multi‐attribute approach to understanding image of a theme park : The case of santapark in lapland / European Business Review 16(4) : 390~397
[journal] Hemp, P. / 2006 / Avatar-based marketing / Harvard Business Review 84(6) : 48~57
[journal] Hickman, J. / 2003 / Service quality and human resource practices: A theme park case study / International Journal of Contemporary Hospitality Management 15(2) : 116~119
[journal] Hobson, J. S. P. / 1995 / Virtual reality : A new horizon for the tourism industry / Journal of Vacation Marketing 1(2) : 125~136
[journal] Huang, Y. C. / 2015 / Exploring the implications of virtual reality technology in tourism marketing : An integrated research framework / Tourism Research 18(2) : 116~128
[journal] Izzo, F. / 2017 / Museum customer experience and virtual reality: H.bosch exhibition case study / Modern Economy 8 : 531~536
[journal] Jin, N. / 2013 / The effect of experience quality on perceived value, satisfaction, image and behavioral intention of water park patrons : New versus repeat visitors / International Journal of Tourism Research 17(1) : 82~95
[journal] Jones, J. G. / 2005 / 3D online learning environments : Examining attitudes toward information technology between students in Internet-based 3D and face-to-face classroom instruction / Educational Media International 42(3) : 219~236
[journal] Jung T. / 2015 / The determinants of recommendations to use augmented reality technologies : The case of a Korean theme park / Tourism Management 49 : 75~86
[journal] Kim, KT. / 2016 / The servicescape in the fitness center:Measuring fitness center’s services / International Journal of Sport Management Recreation & Tourism 21 : 1~20
[journal] Kuo, H. P. / 2014 / The influence of service quality on customer satisfaction in theme parks design of taiwan / Advanced Materials Research 1008-1009(1009) : 1543~1547 / 10.4028/www.scientific.net/AMR.1008-1009.1543
[journal] Lam, L. W. / 2011 / Does the look matter? The impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay / International Journal of Hospitality Management 30(3) : 558~567
[journal] Lee, O. / 2007 / The impact of virtual reality functions of a hotel website on travel anxiety / Cyberpsychology &Behavior 10(4) : 584~586
[journal] MacMillan K. / 2005 / Relationship marketing in the not-for-profit sector : An extension and application of the commitment–trust theory / Journal of Business Research 58(6) : 806~818
[journal] Morgan, R. M. / 1994 / The commitment-trust, theory of relationship marketing / Journal of Marketing 58(3) : 20~38
[journal] Nah F. H. / 2011 / Enhancing brand equity through flow and telepresence : A comparison of 2D and 3D virtual worlds / MIS Quarterly 35(3) : 731~747
[journal] Palmatier, R, W. / 2009 / The role of customer gratitude in relationship marketing / Journal of Marketing 73(5) : 1~18
[report] Robiett, J. / 2017 / TEA/AECOM 2017 theme index and museum index:The global attractions attendance report / Themed Entertainment Association (TEA)
[journal] Shyam Sundar, S. / 2015 / Communicating art, virtually!Psychological effects of technological affordances in a virtual museum / International Journal of Human–Computer Interaction 31(6) : 385~401
[confproc] Stieglitz, S. / 2010 / Learning arrangements in virtual worlds / Proceedings of the 43rd Hawaii International Conference on System Science : 1~7
[journal] Swan, J. E. / 1999 / Customer trust in the salesperson : An integrative review and meta-analysis of the empirical literature / Journal of Business Research 44(2) : 93~107
[web] Thomas, W. / 2005 / Actual/virtual visits: What are the links / http://www.archimuse.com/mw2005/papers/thomas/thomas.html.Accessed22.04.09
[journal] Tsang, N. K. F. / 2012 / THEMEQUAL—adapting the SERVQUAL scale to theme park services: A case of Hong Kong Disneyland / Journal of Travel & Tourism Marketing 29(5) : 416~429
[journal] Tsaia, C. Y. / 2012 / A personalized route recommendation service for theme parks using RFID information and tourist behavior / Decision Support Systems 52(2) : 514~527
[book] Vince, J. / 2004 / Introduction to virtual reality / Springer
[journal] Wan, C. -S. / 2007 / Is the advertising effect of virtual experience always better or contingent on different travel destinations? / Information Technology & Tourism 9(1) : 45~54
[journal] Williams S. / 2006 / Tourism and hospitality marketing : Fantasy, feeling and fun / International Journal of Contemporary Hospitality Management 29(2) : 482~495
[journal] Williams, P. / 1995 / Virtual reality and tourism : Fact or fantasy? / Tourism Management 16(6) : 423~427
[journal] Wulf, K. D. / 2001 / Investments in consumer relationships : A cross-country and crossindustry exploration / Journal of Marketing 65(4) : 33~50
[book] Yovcheva, Z. / 2013 / Information and Communication Technologies in Tourism 2012 / Springer Verlag : 24~35
[web] / Tourism Knowledge & Information System / http://www.tour.go.kr