Difference of Coping Behavior between Tourists and Local Residents for Natural Disasters: A Sample of 2016 Gyeongju Earthquake
2020, 44(3), pp.207-231
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism
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Studies related to disasters, crises, and dangers in tourist destinations have continuously been conducted. However, studies that simultaneously analyze differences in the perception of tourists and local residents regarding disasters were insufficient. In the present study, we analyzed the risk perceptions of earthquakes from the perspective of local residents and tourists who experienced an earthquake directly or indirectly. It is noteworthy that risk perception of satisfaction and risk perception of media coverage applied in this study influenced psychological responses of tourists and local residents, respectively. The results of this study are as follows: Tourists seemed to be mindful of the local residents in the disaster-affected area, and at the same time, feared that they would be socially dismayed and reluctant to travel to the disaster-affected areas. Local residents strive to minimize the contraction of the tourism industry due to the disaster, but their negative feelings about the media were high due to inaccurate and negative media reports. Theoretically, our study contributes to understanding the risk perception of satisfaction and risk perception of media which were not previously covered in the field of tourism. The practical implication includes identifying differences in awareness between the two sides. It is possible to establish differentiated countermeasures and countermeasures for tourists and local residents in the event of a disaster.
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