Korean | English

pISSN : 1226-0533 / eISSN : 2713-6388

2020 KCI Impact Factor : 2.37
Home > Explore Content > All Issues > Article View
6 of 10

Integrating SERVQUAL and Kano’s Model into Quality Function Deployment for Delivery Application Service Excellence Development

Journal of Tourism Sciences
Abbr : JTS
2020, 44(4), pp.103-121
Publisher : The Tourism Sciences Society Of Korea
Research Area : Tourism

JO MI NA 1

1수원대학교

우수등재

Statistics

icon542 Viewed

Tools

iconPrint this page

iconDownload PDF

Search PDF

Close X