Journal of Tourism Sciences 2021 KCI Impact Factor : 2.61

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pISSN : 1226-0533 / eISSN : 2713-6388

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The Structural Relationship among Restaurant’s Self-service Usability, Customer Satisfaction, e-Wom, and Brand Commitment: Moderating role of Self-service Type

  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Tourism
  • Received : March 15, 2021
  • Accepted : May 26, 2021
  • Published : June 1, 2021

Jiwon Park 1 Lee, Hyung-ryong 1

1세종대학교

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타입을 선택하세요 :
@article{ART002723435},
author={Jiwon Park and Lee, Hyung-ryong},
title={The Structural Relationship among Restaurant’s Self-service Usability, Customer Satisfaction, e-Wom, and Brand Commitment: Moderating role of Self-service Type},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2021},
volume={45},
number={4},
pages={103-129},
doi={10.17086/JTS.2021.45.4.103.129}