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  • 1.

    The relationship between emotional variable, burnout and job satisfaction in the job performance of hotel employee’s

    손해경 | dehyun Sohn | 2009, 33(4) | pp.273~295 | Number Of Cites : 31 | Number Of Views : 1616
    This article aims at finding emotional variables which affect the emotional labor of the service employees and to help them to participate in the emotional labor effectively through the positive or negative results of this study. Authors examined the research questions through quantitative analytic methods; employees of 19 five-star hotels in Seoul were surveyed. The survey showed that the deep acting was affected by the frequency and variety of the emotional expressions and the display rules of them. And the surface acting was found influenced by the duration and the display rules, which were the variables that affected all the aspects of the emotional burnout. Furthermore, all variables of emotional burnout were found to reduce job satisfactions
  • 2.

    Keywords Network Analysis of Temple Stay Using Big-Data

    Kim, Bo-Kyung | Mi-Kyung Kim | 2015, 39(5) | pp.27~40 | Number Of Cites : 38 | Number Of Views : 1212
    The purpose of this study is to examine what people think importantly regarding temple stay. To attain the goal, instead of examining it through research or survey like before, this study is going to analyze tons of information left by people centering around search keywords related with temple stay. The subjects of this research are blogs and twitters provided by NAVER and DAUM, and the data were analyzed from November 24th until December 14th, 2014. According to the results of the analysis, keywords associated with temples for temple stay, tourist spots around them, accompanying companions, and those targeted by temple stay rank mainly at the top, and people’s general recognition on temple stay is mostly positive.
  • 3.

    History of the Casino Industry in South Korea

    Lee Choong-Ki | 2011, 35(10) | pp.451~464 | Number Of Cites : 10 | Number Of Views : 1092
    The purpose of this paper is to overview the casino industry in South Korea and suggest future trends. The first casino-related law traces back to 1961, but modern casinos are regulated by the Tourism Development Law as one of the tourism businesses in 1994. In 1967 the Olympos casino was first opened in Incheon in order to provide foreign tourists with entertainment, and in the following year the Walker-hill casino was opened in Seoul. In 2000 Kangwon Land casino was opened as the first casino for Korean nationals. Currently 16 casinos operate for foreign visitors, and they attracted 1.9 million foreign visitors with expenditures of US$ 882 million in 2010. Kangwon Land operates for domestic and foreign visitors and attracted 3 million total visitors with expenditures of US$ 1.1 billion. Integrated resort (IR) casinos similar to those recently built in Singapore are expected to be a major trend in the future. Also, responsible gambling strategies should be emphasized in the casino industry as code of ethics to protect casino visitors.
  • 4.

    Leisure Experience Revisited Samdahl’s Leisure Model

    Kim,Chul-Won | 이정화 | 2003, 26(4) | pp.111~128 | Number Of Cites : 16 | Number Of Views : 859
    Authors analyzes social contexts of those people experiencing leisure in terms of symbolic interaction, in particular examining Samdahl’s leisure model. This thesis has dealt with empirical approaches using experience sampling method(ESM) in addition to literature review and a pilot study. The findings of the analysis are as follows: Firstly, people generally think of the experience as pure leisure if people perceive both a low level of role constraints and a high level of self-expression, resulting in satisfactory and positive affective condition. Secondly, in the professions of males and females, the study shows a significant difference in the meaning of pure leisure according to the presence of mutual role-constraints and the desire of self-expression in terms of symbolic interaction.
  • 5.

    Development of Korea Tourism Climate Index (KTCI)

    Kim, Nam Jo | Kim, Sang-Tae | 2014, 38(6) | pp.253~275 | Number Of Cites : 6 | Number Of Views : 796
    Abstract PDF
    A Tourism Climate Index (TCI) is a useful indicator to evaluate a climate’s environment to determine whether it is appropriate for tourists to participate in outdoor activities. The purpose of this study is to develop a Korea Tourism Climate Index (KTCI), to investigate the weights of climate indicators including thermal comforts in daytime (high temperature) and daily (average temperature), precipitation, windy speed, and the amount of cloud (sunshine). For this study, on-site surveys during all four seasons for outdoor recreationists were investigated. This study suggests that the weights for KTCI are as follows: high temperature is 25.9%; average temperature is 20.9%, precipitation is 32.2%, windy speed is 11.6%, and the amount of cloud is 9.5%. This result is somewhat different from research by Mieczkowski (1985). This study also suggests that KTCI may consist of different climate indicators depending on the season and the outdoor activity. The KTCI suggested in this study may contribute to tourists and tourism enterprises to find the most appropriate season and place for socio-economic benefits.
  • 6.

    A Study on the Tourism Seasonality Measurement:Focus on Gangwon and Jeju province Tourism

    Yang Hee Won | Song Woon Gang | 2013, 37(7) | pp.129~148 | Number Of Cites : 5 | Number Of Views : 744
    The purpose of study was to measure the tourism seasonality, comparing different regions in Korea. In the empirical analysis, this study measured and analyzed the seasonality of Gangwon and Jeju province tourism for the recent 13 years(1998-2010) and analyzed Gini's Coefficient, Seasonality ratio, the regression between the root causes of the seasonality and the tourism demand. The empirical analysis result showed that the demand was concentrated in October for Gangwon province tourism and meant that those months had higher seasonality than other months. Especially, Gangwon province tourism showed higher seasonality and shows imbalance of the number of tourists. On the othe hand, Jeju province tourism relatively showed balance of the number of tourists. Therefore Gangwon province is relatively more affected seasonality than Jeju province. This study would be a great help to understand the imbalanced tourism demand and could be used to supply the necessity and set the strategy to decrease tourism seasonality for the province tourism.
  • 7.

    A Study on Awareness of Korea Tourism through Big Data Analysis

    Ick-Keun Oh | Lee Tae Sook | 전채남 | 2015, 39(10) | pp.107~126 | Number Of Cites : 96 | Number Of Views : 733
    Abstract PDF
    The objective of this study is to examine tourists’ awareness of tourism through SNS big data. For this, this study collected data containing ‘tourism/travel’ keywords from web pages, blogs and news on Naver, Daum and Google during one year from January 1 through December 31, 2014. Data were collected by using TEXTOM, a data collecting and processing program and from those data, degree centrality, closeness centrality, betweenness centrality and eigenvector centrality were analyzed by utilizing packaged NetDraw along with UCINET. As a result of the analysis, it was found that the web visibility of foreign and domestic tourist destinations was high. In addition, the result showed that the web visibility was also high for tourism types such as family trip, free-style trip, overseas trip and honeymoon; overnight tourism; and tour itinerary such as two nights and three days, three nights and four days. Except this, tourism safety, tourism week, Tour Doorae(tourism cooperative group) and Haemi-eup Fortress were included and social and environmental tourism characteristics in 2014 were identified. It is expected that this diagnosis on awareness of tourism according to changes in domestic tourism environment by using these social media will be a foundation of baseline data useful for establishing tourism marketing strategies.
  • 8.

    Analysis of Korean Travel Trends Using Social Big Data: Focused on Family Travel and Solo Travel

    Mikyung Lee | 2018, 42(10) | pp.111~134 | Number Of Cites : 13 | Number Of Views : 711
    Abstract PDF
    This study analyzed Korean travel trends using big data focused on family travel and solo travel as emerging world tourism trends. FIT is divided into family travel and solo travel. Social data were collected using search keywords of “family travel” and “solo travel,” and social network analysis was utilized. The results of analysis showed word frequency, n-gram (2-gram) frequency, travel attributes, centrality, and structural equivalence in the networks of family travel and solo travel. This study is meaningful in adopting network analysis as a new methodology and improving the efficiency of research by saving time and cost through big data analysis. This study can be useful as academic material in showing not only travel behaviors of family and solo travelers but also Korean cognition of each travel type.
  • 9.

    A Study of Revenue Management Practices in Hotel Restaurants

    Koo, Wonil | Chong,Yu-kyeong | Yoonyoung Ahn | 2012, 36(8) | pp.117~137 | Number Of Cites : 6 | Number Of Views : 692
    The purpose of this study is to further identify Revenue Management practices conducted by hotel restaurants. In order to fulfill the purpose, financial data, including Revenue per available seat (RevPas) figures individual hotel restaurants were obtained and correlation and regression analysis between RevPAS and its components was performed. Correlation analysis outputs demonstrate that indicators related to RevPAS are highly correlated to total revenue, the number of customers, the average customer transaction, seat turnover and the number of seats. Regression analysis results identified that average customer transaction, turnover of seat and F&B revenue to be the most influential indicators for restaurant performance. This study can contribute to understanding the present circumstances and recognizing the importance of revenue management in hotel restaurants which has become increasingly competitive. The outcome of this study is intended to assist hotel restaurant managers adopt appropriate revenue management practices but also to identify opportunities for consistent revenue growth.
  • 10.

    Analysis on the Concepts of Fair Tourism: Studying for the Theorization

    Hwang Hee jeong | Lee, Hoon | 2011, 35(7) | pp.77~101 | Number Of Cites : 48 | Number Of Views : 681
    Along with ‘fair trade’, the term of ‘fair travel’ has been frequently used in the field of tourism study. However, to date, there is no globally accepted definition of fair tourism and travel. By examining the previous literatures, this study conceptualized fair travel in terms of its attributes and areas. It also compared the concept of fair travel and tourism with other types of related tourism such as sustainable tourism, green and ecotourism, and welfare tourism. A critical review of related literature suggests that fair travel has three different attributes such as fair relationship between stakeholders, procedural fairness, and fair distribution of profit. It also propose that fair travel has four different areas of fairness: travellers, local residents, ecological environment, and tourism industry. Based on this conceptualization, a model of relationships between the sustainable tourism, responsible tourism, green tourism, and welfare tourism was also provided.