Review of Research Literature on Interruptions and Performance for Hospital Design: Hospital and Office Comparison

Hyun-Bo Seo

Purpose: The purpose of this study was to identify the role of the physical environment in task interruptionsin the healthcare settings. Many dangerous events such as airplane crash and medicalerrors are the result of human errors and, these errors are often the result of interruptions duringa critical task of professional workers. In fact, the physical environment that determines accessibilityand visibility among people affects interruptions significantly, but architectural studies have givenlittle attention to the management of interruptions. Methods: Therefore, the researcher reviewedresearch literature in other fields to find out how the physical environment affected interruptions. Many studies were from management, human factors, and health care, but few from architecture. First the author examined the impact of interruptions, second described the social context of interruptionsand the role of the physical environment. Results: Findings included that description of thephysical environment was not very clear in studies from management and human factors, while littlework had been done on interruptions in architecture. The author proposed study design that compensatedshortcomings of each field by combining approaches from management, human factors,and architecture. Implications: Unit design strategies such as distributed nurse stations can affectinterruptions and layout analysis such as space syntax analysis can evaluate visibility and accessibilityof floor plans in the preliminary design phase.

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* 2022년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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