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The effects of knowledge management strategy on the management performance in the hotel industry
Journal of The Korea Society of Computer and Information
Abbr :
JKSCI
2009, 14(3), pp.227-235
Publisher : The Korean Society Of Computer And Information
Research Area : Computer Science
2009, 14(3), pp.227-235
Publisher : The Korean Society Of Computer And Information
Research Area : Computer Science
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The ultimate goal of hotel corporations is to maintain their existence by securing competitive advantages over their competitors. In order to secure competitive advantages, they need to shed off the conventional paradigm of company management, which increasingly grows weaker as the industrial society turns into a knowledge-based one, and make effective use of knowledge, which is the core source of their wealth and competitiveness, in their management. Thus this study set out to identify knowledge management strategy to result in great management performance to hotel corporations. It also aimed to suggest specific action plans for them to do knowledge management efficiently based on the results. The causal relations between the knowledge management strategy and management performance were examined to figure out the former's influences on the latter. As a result, Two types of knowledge management strategy seemed to have positive(+) impacts on competitive advantages, but negative(-) impacts on financial performance.
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