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A Study on Success Factors of Online Communities from the Perspective of Service Quality: Based on SERVQUAL Model

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2010, 15(7), pp.125-134
Publisher : The Korean Society Of Computer And Information
Research Area : Computer Science

전새하 1 김정인 2 이중정 3

1연세대학교 정보대학원
2삼성 SDS
3연세대학교

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