A study on the Stress of Using Social Networking Services and Its Discontinuance Intention

Kyoung-Ja Park; PARK SEUNG BONG

Journal of The Korea Society of Computer and Information

Abbr : JKSCI
2014, 19(12), pp.275-285
Publisher : The Korean Society Of Computer And Information
Research Area : Computer Science

Kyoung-Ja Park ¹, PARK SEUNG BONG ²

¹순천대학교
²전남대학교

ABSTRACT

The development of ICT has promoted the infusion of ‘social,’ which is not only ‘personal,’ but alsostrengthens social connection and communication; and SNS lies in the center of the infusion. Although SNShas been positioning itself as a significant domain in our lives based on the developed technologies, suchas openness, extendibility and real-time, it has caused social concerns due to unexpected side effects. Therefore, this study aims to identify the stressors causing SNS stress and the factors influencingdiscontinuance of SNS. As a result, 5 factors including ‘techno-overload,’ ‘techno-invasion,’ ‘techno-insecurity,’‘techno-complexity’ and ‘pace of change' were found to be SNS stressors. It is thought that this studywould provide an academic implication for the future studies of stress and discontinuance related to SNSand a guideline for establishing practical strategies.
KEYWORDS

Social Network Service, SNS Stress Technology-stress, Discontinuance Intention
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