[thesis] Kang, Hyung Chul / 2010 / The Effect of Internal Marketing for Casino Gaming Companies on Customer Orientation -With a focus on improving Organizational Identification / Hanyang University

[thesis] Joa, Bong Doo / 2014 / The Influence of Internal Marketing on Customer Orientation of the Institute for Regional Innovation Advancement-Focused on Mediating Effects of Empathy and Organizational Involvement and Moderating Effects of Organizational Innovativeness- / Jeju National University

[thesis] Youn, Ki Ho / 2006 / A Study on the Effects of Internal Marketing and Organization Citizenship Behavior on Employees Effort, Satisfaction and Customer Directivity in Financial Institution / Dong-A University

[thesis] Yeo, Yong Jae / 2007 / A Study on the Effects of Internal Marketing to Job Satisfaction, Organizational Commitment, and Customer Orientation - Focused on the Government-Sponsored Research Institutes- / Kongju University

[thesis] Park, Sung Hwan / 2009 / Effect of Internal Marketing Factors on the Market Orientation and Customer Satisfaction in Golf Course / Mokpo Nationa University

[thesis] Lee, Byung Yeul / 2010 / A Study on the Influence of Internal Marketing of Korean Travel Agency to Job Satisfaction, Organizational Citizenship Behavior, and Customer Orientation / Sangji University

[journal] Nam young Hyun / 2011 / Internal Marketing and Employee's Customer Orientation. / Service Marketing Journal 4(1) : 75~91

[thesis] Lee, Ki Joung / 2012 / A Study on the Effects of Internal Marketing on the Employees Effort, Satisfaction and Customer Orientation (with vocational training in stitutes as the central figure / Joongbu University

[thesis] Kim, Kwang Ho / 2007 / An Effect of Small and Medium Manufacturer’s Internal Marketing on Customer Orientation, Market Orientation and Business Performance / Seoul Venture University

[thesis] Bae, Chai So / 2013 / A Study on the Influence of Internal Marketing of Jewelry Company’s to Job Stress, Job Satisfaction and Customer Orientation / Kyonggi University

[journal] 김경애 / 2014 / The Effect of Internal Marketing Policies in Financial Institutions on Employee’s Customer Orientation Behavior : The Mediating Role of Perceived Organizational Support / 마케팅논집(Journal of Marketing Studies) / 한국전략마케팅학회 22(2) : 1~22

[thesis] Chae, Hee Ok / 2014 / Effectsof Internal Marketing, Job Satisfaction and Organizational Commitment of Beauty Salon Employees on Customer Orientation / Kwangju Women's University

[thesis] Kim, Jung Hwan / 2015 / The causal relationship between internal marketing and job satisfaction, organizational trust, organizational commitment of welfare athletic facilities workers for the disabled / Chonnam National University

[thesis] Lee, Do Young / 2008 / The Effects of Internal Marketing Factors and Internal Customers' Satisfaction on External Marketing Outcomes -Focused on B2G Military Fuel- / Kongju University

[journal] Ahmed, P. K. / 2003 / Internal marketing and the mediating role of organizational competencies / European Journal of Marketing 37(9) : 1221~1241

[journal] Kelemen, M. / 2007 / Internal marketing : a qualitative study ofculture change in the UK banking sector / Journal of Marketing Management 23(7-8) : 745~767

[thesis] Jung, Kyeong Hyo / 2013 / The Effects of Internal Marketing and Market Orientation on the Performance of Small and Medium Enterprises: The Moderating Effects of Inno-Biz Firms / Gyeongsang University