In this study, we derived selection factors for OTT services based on previous studies and presented an hierarchy process analysis model to calculate the weights for each evaluation. To evaluate the OTT selection factors, OTT customer data was used for the analysis. The results showed that of the first stage factors of economic feasibility, system excellence, convenience, diversity, playfulness, and responsiveness, diversity is the most important. When the weights for first stage and second stage factors were synthesized, entertainment was the most important factor. Lastly, this study analyzed whether there is a difference in the weight of the selection factor for the first stage of OTT service according to gender and age. This study shows which factors consumers prioritize when using OTT services.
@article{ART002889758}, author={Ho-Suk Hyun and Hyung-Seok Lee}, title={Application of Analytic Hierarchy Process to the Selection Factors of OTT Service}, journal={Journal of The Korea Society of Computer and Information}, issn={1598-849X}, year={2022}, volume={27}, number={10}, pages={245-254}, doi={10.9708/jksci.2022.27.10.245}
TY - JOUR AU - Ho-Suk Hyun AU - Hyung-Seok Lee TI - Application of Analytic Hierarchy Process to the Selection Factors of OTT Service JO - Journal of The Korea Society of Computer and Information PY - 2022 VL - 27 IS - 10 PB - The Korean Society Of Computer And Information SP - 245 EP - 254 SN - 1598-849X AB - In this study, we derived selection factors for OTT services based on previous studies and presented an hierarchy process analysis model to calculate the weights for each evaluation. To evaluate the OTT selection factors, OTT customer data was used for the analysis. The results showed that of the first stage factors of economic feasibility, system excellence, convenience, diversity, playfulness, and responsiveness, diversity is the most important. When the weights for first stage and second stage factors were synthesized, entertainment was the most important factor. Lastly, this study analyzed whether there is a difference in the weight of the selection factor for the first stage of OTT service according to gender and age. This study shows which factors consumers prioritize when using OTT services. KW - OTT service;N-screen;Media contents;Analytic hierarchy process;Priority DO - 10.9708/jksci.2022.27.10.245 ER -
Ho-Suk Hyun and Hyung-Seok Lee. (2022). Application of Analytic Hierarchy Process to the Selection Factors of OTT Service. Journal of The Korea Society of Computer and Information, 27(10), 245-254.
Ho-Suk Hyun and Hyung-Seok Lee. 2022, "Application of Analytic Hierarchy Process to the Selection Factors of OTT Service", Journal of The Korea Society of Computer and Information, vol.27, no.10 pp.245-254. Available from: doi:10.9708/jksci.2022.27.10.245
Ho-Suk Hyun, Hyung-Seok Lee "Application of Analytic Hierarchy Process to the Selection Factors of OTT Service" Journal of The Korea Society of Computer and Information 27.10 pp.245-254 (2022) : 245.
Ho-Suk Hyun, Hyung-Seok Lee. Application of Analytic Hierarchy Process to the Selection Factors of OTT Service. 2022; 27(10), 245-254. Available from: doi:10.9708/jksci.2022.27.10.245
Ho-Suk Hyun and Hyung-Seok Lee. "Application of Analytic Hierarchy Process to the Selection Factors of OTT Service" Journal of The Korea Society of Computer and Information 27, no.10 (2022) : 245-254.doi: 10.9708/jksci.2022.27.10.245
Ho-Suk Hyun; Hyung-Seok Lee. Application of Analytic Hierarchy Process to the Selection Factors of OTT Service. Journal of The Korea Society of Computer and Information, 27(10), 245-254. doi: 10.9708/jksci.2022.27.10.245
Ho-Suk Hyun; Hyung-Seok Lee. Application of Analytic Hierarchy Process to the Selection Factors of OTT Service. Journal of The Korea Society of Computer and Information. 2022; 27(10) 245-254. doi: 10.9708/jksci.2022.27.10.245
Ho-Suk Hyun, Hyung-Seok Lee. Application of Analytic Hierarchy Process to the Selection Factors of OTT Service. 2022; 27(10), 245-254. Available from: doi:10.9708/jksci.2022.27.10.245
Ho-Suk Hyun and Hyung-Seok Lee. "Application of Analytic Hierarchy Process to the Selection Factors of OTT Service" Journal of The Korea Society of Computer and Information 27, no.10 (2022) : 245-254.doi: 10.9708/jksci.2022.27.10.245