@article{ART002927642},
author={Jung Seo Lee},
title={A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2023},
volume={28},
number={1},
pages={103-110},
doi={10.9708/jksci.2023.28.01.103}

TY - JOUR
AU - Jung Seo Lee
TI - A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants
JO - Journal of The Korea Society of Computer and Information
PY - 2023
VL - 28
IS - 1
PB - The Korean Society Of Computer And Information
SP - 103
EP - 110
SN - 1598-849X
AB - The purpose of this study is to improve the operation and working environment of welfare centers through this study on emotional labor of Certified Nursing Assistants at home welfare centers for the elderly. For the study, 138 Certified Nursing Assistants belonging to the Home elderly welfare center in K-si and J-do were studied. For statistical analysis, Cronbach’s α, t-test, ANOVA, Pearson correlation analysis, and multiple regression analysis were performed using SPSS/WIN 17.0. First, as a result of the study, the difference in emotional labor among Certified Nursing Assistants at home-based senior welfare centers was higher in the degree of emotional labor in the order of dementia education, work experience, employment type, education level, and age. Second, the degree of burnout of the survey subjects was highest in the order of work experience, dementia education, employment type, and age. Finally, work stress and emotional labor were found to have a significant positive effect on work burnout. In conclusion, it is necessary to study Certified Nursing Assistants' cases of systematic emotional control experience to prevent work burnout, dementia education, work feedback on how to cope with services, and work conditions improvement measures to relieve work stress.
KW - Welfare Service for the Elderly at Home;In-home Care Welfare Service for the Elderly;Care Worker;Emotional Labor;Elderly Care Attitude;Elderly Care System
DO - 10.9708/jksci.2023.28.01.103
ER -

Jung Seo Lee. (2023). A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants. Journal of The Korea Society of Computer and Information, 28(1), 103-110.

Jung Seo Lee. 2023, "A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants", Journal of The Korea Society of Computer and Information, vol.28, no.1 pp.103-110. Available from: doi:10.9708/jksci.2023.28.01.103

Jung Seo Lee "A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants" Journal of The Korea Society of Computer and Information 28.1 pp.103-110 (2023) : 103.

Jung Seo Lee. A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants. 2023; 28(1), 103-110. Available from: doi:10.9708/jksci.2023.28.01.103

Jung Seo Lee. "A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants" Journal of The Korea Society of Computer and Information 28, no.1 (2023) : 103-110.doi: 10.9708/jksci.2023.28.01.103

Jung Seo Lee. A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants. Journal of The Korea Society of Computer and Information, 28(1), 103-110. doi: 10.9708/jksci.2023.28.01.103

Jung Seo Lee. A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants. Journal of The Korea Society of Computer and Information. 2023; 28(1) 103-110. doi: 10.9708/jksci.2023.28.01.103

Jung Seo Lee. A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants. 2023; 28(1), 103-110. Available from: doi:10.9708/jksci.2023.28.01.103

Jung Seo Lee. "A Study on Emotional Labor of Home Elderly Welfare Center Certified Nursing Assistants" Journal of The Korea Society of Computer and Information 28, no.1 (2023) : 103-110.doi: 10.9708/jksci.2023.28.01.103