New Direction of the Employment Service Delivery System for the Disadvantaged Class
Kim, Wha Soon*
This study’s objective is to present a new direction of the employment service policy that is friendly towards the disadvantaged class.
The researcher selectively sampled 10 participants from the three groups classified based on the poverty line: NBLSS (National Basic Livelihood Security System) recipient poor group, near poor group, and non-poor but disadvantaged in employment group. Through interview method, information on career, job search activities, and employment service utilization condition after the foreign exchange crisis was collected.
As a result, the following were recognized: participants continuously experienced compulsory change of jobs even after the foreign exchange crisis, an individual possesses multiple disadvantages, poor household and employment disadvantages are mutually reinforcing, and the disadvantaged class is situated within unofficial labor market. Job search activity patterns and public employment service utilization condition of the disadvantaged class were also identified. In addition, the study discovered that the public employment safety net had not functioned effectively for any of the three groups, and that the job search activities of the disadvantaged class were largely dependent on unreliable local newsletters. This means that the official labor market focused public employment safety net is not able to deliver adequate employment service to those situated within unofficial labor market.
In conclusion, new employment service delivery system governance run by the association of people, government and local authorities was proposed for each of the groups.