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[confproc] Elan, Seth / 2011 / Financial Literacy among Retail Investors in the United States / Federal Research Division, Library of Congress

[report] FINRA Investor Education Foundation / 2009 / Financial Capability in the Unite States:National Survey - Executive Summary / FINRA Investor Education Foundation

[report] FSA / 2003 / Informing Consumers: Product Disclosure at the Point of Sale

[report] FSA / 2003 / The Development of More Effective Product Disclosure

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[confproc] Heckman, J. / 1996 / Sources of Selection Bias in Evaluating Social Programs: An Interpretation of Conventional Measures and Evidence on the Effectiveness of Matching as a Program Evaluation Method / Proceedings of the National Academy of Sciences of the United States of America 93 : 13416~13420

[other] IAIS / 2011 / ICP 19: Conduct of Business

[other] OECD / 2011 / G20 High Level Principles on Financial Consumer Protection

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