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pISSN : 1975-7700 / eISSN : 2734-0570

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A Comparative Study on Service Quality, Customer Satisfaction and Loyalty between Korean and Chinese Hotel's Website

  • Publisher : Korea Knowledge Information Technology Society
  • Research Area : Interdisciplinary Research
  • Published : December 31, 2010

이동건 1 사륜가 2 Lee Sang Joon 3

1광양보건대학교
2 중국 길림성 전력설계연구원
3전남대학교

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타입을 선택하세요 :
@article{ART001518145},
author={이동건 and 사륜가 and Lee Sang Joon},
title={A Comparative Study on Service Quality, Customer Satisfaction and Loyalty between Korean and Chinese Hotel's Website},
journal={Journal of Knowledge Information Technology and Systems},
issn={1975-7700},
year={2010},
volume={5},
number={6},
pages={9-20}