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The Effect of Relationship Commitment and E-Service Quality on Customer Satisfaction and Continued Use Intention : Focusing in Online Vehicle Insurance Market

  • Publisher : Korea Knowledge Information Technology Society
  • Research Area : Interdisciplinary Research
  • Published : October 31, 2016

Hoe-Suk Chung 1 KyeongRak Lee 1 Lee Sang Joon 1

1전남대학교

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타입을 선택하세요 :
@article{ART002158555},
author={Hoe-Suk Chung and KyeongRak Lee and Lee Sang Joon},
title={The Effect of Relationship Commitment and E-Service Quality on Customer Satisfaction and Continued Use Intention : Focusing in Online Vehicle Insurance Market},
journal={Journal of Knowledge Information Technology and Systems},
issn={1975-7700},
year={2016},
volume={11},
number={5},
pages={515-526}