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The Effect of Relationship Commitment and E-Service Quality on Customer Satisfaction and Continued Use Intention : Focusing in Online Vehicle Insurance Market

Journal of Knowledge Information Technology and Systems
Abbr : JKITS
2016, 11(5), pp.515-526
Publisher : Korea Knowledge Information Technology Society
Research Area : Interdisciplinary Research

Hoe-Suk Chung 1 Kyeong-Rak Lee 2 Lee Sang Joon 3

1전남대학교
2전남대학교
3전남대학교

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