The job satisfaction of records managers is of importance because it affects their work performance and retention. The purpose of this study is to investigate records managers’ job satisfaction and to identify factors affecting records manager’s job satisfaction to find the way to improve their job satisfaction. Specific questions of the study are as follows: 1) What is the job satisfaction of records managers? 2) Are factors affecting job satisfaction different depending on record managers’ personal characteristics? 3) What are the most influential factors on job satisfaction? To do that, questionnaires were used to gather data from 60 domestic records managers working in different types of records centers. Data analyses included descriptive statistics, one-way ANOVA, independent t-test, and multiple-regression analysis. Additionally, interviews with 2 record managers were conducted to collect opinions on factors affecting job dissatisfaction and recommendations for improving their job satisfaction.
Important findings of the study are as follows: First, the respondents are moderately satisfied with their jobs (3.2 out of 5 points). The level of job satisfaction is different depending on years of career, years of employment, number of personnel the respondent is working with in the records center, and etc. The number of personnel the respondent is working with was found to be the most influential factor.
Second, multiple-regression analysis result shows that motivation factors(satisfaction factors) are more influential than hygiene factors (dissatisfaction factors) on the respondents’ job satisfaction, which confirms Herzberg’s two factor theory. More specifically, ‘work ethic,’ one of motivator factors, has the greatest influence, followed by ‘procedural impartiality’, ‘communication’, ‘job characteristic’, ‘distributive justice’, and ‘working conditions.’ Based on the results, this study suggests several ways to improve record managers’ job satisfaction level. First, the awareness of records management should be increased. The respondents indicated that their job dissatisfaction is usually derived from a lack of the awareness of records management.
Therefore, every chief of organizations, National Archives of Korea, and records managers themselves should try to raise the awareness of records management. Especially, records managers should make stronger efforts to attract the office’s attention. Second, records managers ought to establish their identity as records management profession. Also, they should participate in various activities of the archival community to overcome the limitation of individuals.
[journal]
Amber L. Cushing
/ 2010
/ Career Satisfaction of Young Archivists: A Survey of Professional Working Archivists: Age 35 and Under
/ The American Archivist
73
: 600~625
[journal]
Herzberg, F
/ 1968
/ One More Time : How Do You Motivate Employees
/ Harvard Business Review
46(1)
: 53~62
[journal]
Cushing
/ Career Satisfaction of Young Archivists: A Survey of Professional Working Archivists: Age 35 and Under
: 600~625
@article{ART002078556}, author={Yoo, Hyeon Gyeong and Kim Soojung}, title={A Study on Job Satisfaction of Records Managers}, journal={The Korean Journal of Archival Studies}, issn={1229-7941}, year={2016}, number={47}, pages={95-130}
TY - JOUR AU - Yoo, Hyeon Gyeong AU - Kim Soojung TI - A Study on Job Satisfaction of Records Managers JO - The Korean Journal of Archival Studies PY - 2016 VL - null IS - 47 PB - Korean Society Of Archival Studies SP - 95 EP - 130 SN - 1229-7941 AB - The job satisfaction of records managers is of importance because it affects their work performance and retention. The purpose of this study is to investigate records managers’ job satisfaction and to identify factors affecting records manager’s job satisfaction to find the way to improve their job satisfaction. Specific questions of the study are as follows: 1) What is the job satisfaction of records managers? 2) Are factors affecting job satisfaction different depending on record managers’ personal characteristics? 3) What are the most influential factors on job satisfaction? To do that, questionnaires were used to gather data from 60 domestic records managers working in different types of records centers. Data analyses included descriptive statistics, one-way ANOVA, independent t-test, and multiple-regression analysis. Additionally, interviews with 2 record managers were conducted to collect opinions on factors affecting job dissatisfaction and recommendations for improving their job satisfaction.
Important findings of the study are as follows: First, the respondents are moderately satisfied with their jobs (3.2 out of 5 points). The level of job satisfaction is different depending on years of career, years of employment, number of personnel the respondent is working with in the records center, and etc. The number of personnel the respondent is working with was found to be the most influential factor.
Second, multiple-regression analysis result shows that motivation factors(satisfaction factors) are more influential than hygiene factors (dissatisfaction factors) on the respondents’ job satisfaction, which confirms Herzberg’s two factor theory. More specifically, ‘work ethic,’ one of motivator factors, has the greatest influence, followed by ‘procedural impartiality’, ‘communication’, ‘job characteristic’, ‘distributive justice’, and ‘working conditions.’ Based on the results, this study suggests several ways to improve record managers’ job satisfaction level. First, the awareness of records management should be increased. The respondents indicated that their job dissatisfaction is usually derived from a lack of the awareness of records management.
Therefore, every chief of organizations, National Archives of Korea, and records managers themselves should try to raise the awareness of records management. Especially, records managers should make stronger efforts to attract the office’s attention. Second, records managers ought to establish their identity as records management profession. Also, they should participate in various activities of the archival community to overcome the limitation of individuals. KW - Records manager;Job satisfaction;Records management;Records management profession;Archivist DO - UR - ER -
Yoo, Hyeon Gyeong and Kim Soojung. (2016). A Study on Job Satisfaction of Records Managers. The Korean Journal of Archival Studies, 47, 95-130.
Yoo, Hyeon Gyeong and Kim Soojung. 2016, "A Study on Job Satisfaction of Records Managers", The Korean Journal of Archival Studies, no.47, pp.95-130.
Yoo, Hyeon Gyeong, Kim Soojung "A Study on Job Satisfaction of Records Managers" The Korean Journal of Archival Studies 47 pp.95-130 (2016) : 95.
Yoo, Hyeon Gyeong, Kim Soojung. A Study on Job Satisfaction of Records Managers. 2016; 47 : 95-130.
Yoo, Hyeon Gyeong and Kim Soojung. "A Study on Job Satisfaction of Records Managers" The Korean Journal of Archival Studies no.47(2016) : 95-130.
Yoo, Hyeon Gyeong; Kim Soojung. A Study on Job Satisfaction of Records Managers. The Korean Journal of Archival Studies, 47, 95-130.
Yoo, Hyeon Gyeong; Kim Soojung. A Study on Job Satisfaction of Records Managers. The Korean Journal of Archival Studies. 2016; 47 95-130.
Yoo, Hyeon Gyeong, Kim Soojung. A Study on Job Satisfaction of Records Managers. 2016; 47 : 95-130.
Yoo, Hyeon Gyeong and Kim Soojung. "A Study on Job Satisfaction of Records Managers" The Korean Journal of Archival Studies no.47(2016) : 95-130.
