A National Study of Perceived Outcomes of Public Library Services: Measuring the Perceived Benefits of Public Library Services among Korean Adult Library Users

Nahyun Kwon

doi:http://dx.doi.org/10.4275/KSLIS.2015.49.2.169

Journal of the Korean Library and Information Science

2015, 49(2), pp.169-194
DOI :10.4275/KSLIS.2015.49.2.169
Publisher : 한국문헌정보학회
Research Area : Library and Information Science

Nahyun Kwon ¹

¹ 명지대학교

ABSTRACT

The purpose of this study was to assess the performance of Korean public libraries based on the national representative sample using Vakkari and Serola’s (2012) public library outcome scale. Conducting a web-based survey to 1,000 Korean adults nationwide, the responses of 629 respondents who had visited the public library in the past year were analyzed. Results showed that, among the 19 benefit areas, “reading fiction and non-fiction” was the most perceived benefit area followed by “acquiring educational opportunities”, and “self-development during leisure time”. The benefits were considerably lowly perceived in the rest 16 areas. Different from the original four-factor structure, “reading/self development” were emerged as a new factor in this Korean sample. The benefits were perceived differently by citizens with different socio-demographic backgrounds. Results informed the current status of the public library performance and values perceived by the general Korean adults population across the nation.
KEYWORDS

Public Library Performance Evaluation , Perceived Outcomes
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