A Study on the Influence of Library Service Quality on International Students’ Continuous Use Intention

JingWen Dong; OH, EUIKYUNG

doi:10.4275/KSLIS.2021.55.1.415

The purpose of this study is to empirically analyze the impact of library service quality on the continuous use of libraries by international students and to verify that library anxiety plays a mediator role between the two variables - ‘library service quality’ and ‘continuous use intention’. To conduct this study, library service quality, continuous use intention, and library anxiety of 213 Chinese international students was measured and the hypothesis through structural equation modeling was verified. The result of the study suggests that library service quality has an impact on continuous use intention and that library anxiety mediates the two variables. Based on the research result, the development of library service for international students was discussed.

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* 2022년 이후 발행 논문의 참고문헌은 현재 구축 중입니다.

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