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This paper aims to examine the effectiveness of full-time social worker system in town offices in Seoul, Korea through time survey method. The time use survey shows clearly different results from the previous studies; social workers do not do overtime and spend little time in general administration. Even though social workers work more face to face with clients than other employees, their jobs consist of simple administrative chores that do not require the expertise knowledge such as accepting application forms for example. Among the service categories, time used for Minimum Income affair is the longest, and they spend much time also on general social welfare matters like seniors welfare. Regarding service process, they spend much less time in counseling and other kinds of expert related jobs. Based on these findings, we diagnose the problems in present social welfare system and suggest alternatives for solving those problems.

ince 2008 under Lee Myung Bak administration, a great number of changes have taken places within Public Service Evaluation to achieve better practicality, validity and efficiency. In particular, Innovation-Management Evaluation has been reduced in size and changed its name and merged into Evaluation of Change Management which is one of the evaluation items in Organizational Capacity Evaluation. Furthermore, its evaluation method has been changed from specific evaluation to self-evaluation and its evaluation range also has been rearranged. Naturally, new demands arose to check and see whether the evaluation activity is adequately taken places to hold its new evaluation purpose. To meet such a demands, a suitable Meta-evaluation Model has been developed and executed under Evaluation of Change Management.

This study applied an analytical technique called Data Envelopment Analysis(DEA) to measure the relative efficiency of 21 public libraries in Busan Metropolitan City and proposed policy alternatives raising the efficiency of public libraries. The DEA/Window technique was applied to measure the efficiency trend and stability of 21 public libraries over a time period(2003~2006), while DEA techniques such as a DEA-CCR and a DEA- BCC were also utilized to evaluate the efficiency of 21 public libraries by a cross sectional analysis in one period of time(2006). The results are as followed. First, the efficiency trend of public libraries has been improved since 2003. Second, In a cross-sectional analysis in 2006, It found out that 5 of 21 public libraries were administerd efficiently. Third, policy alternatives for inefficeint public libraries were proposed on the pure techincal aspect and the aspect of returns to scale. Especially, To improve the adminstration strategy of public libraries that were found out to be inefficient on the aspect of return to scale, it was required to reorganize 'The Combined Service System' that has been operating in part among public libraries these days.

The purpose of this paper is to examine the alternatives for the reorganization of autonomous district system in the Korean metropolitan cities in perspective of the self-governing competence. The reorganization proposals discussed by earlier studies can be summarized as following: (1) marginal change of functional relations between the metropolitan city government and district governments; (2) establishing new local entities equal to city governments; (3) replacing autonomous districts with administrative districts; (4) consolidation of autonomous districts. The paper attempts to evaluate those proposals in terms of metropolitan competitiveness and administrative efficiency, deep disparity and inequality among autonomous districts, autonomy and financial sufficiency of autonomous districts, and citizen self-government and participation. The result shows that both the establishing new local entities and the consolidation of autonomous districts is better than the others. Finally, the paper proposes we should adopt the consolidation of autonomous districts which are suffering from lack of self-sufficiency, regarding that it has higher political possibility of realization than the establishing new local entities.

This study aims to investigate the strategic priority for activating the local government's multi-cultural supporting policy and programs. For this, we have conducted the intensive survey along with face to face interview with the civil officials of the local governments. Analytic results show that while the supporting strategy for immigrants' adaptation had a top priority among all strategies in terms of the measure domain, the activation of the social adaptation program for the foreigners had a top priority in terms of comprehensive analysis. This study suggests the following implications. First, the local governments should provide the social adaptation environment by activating a variety of programs such as education, informal groups, multi-cultural studies, and experiencing activities. Second, the local governments should make a high emphasis on changing the nations' negative cognition to immigrants through the education and public relations. Finally, the local governments as well as the central government should develop the systematic multi-cultural policy by integrating the overlapping and inconsistent multi-culty policies.

This study analyzes the co-regulation of mobile internet contents in Korea to find out the traits and implication. For this purpose we delve and organize the concept of co-regulation and regulatory governance structure and function systematically. And we find out the implementation mechanism of self-regulatory organization(SRO). The result shows that the case has many traits of co-regulation and the type of SRO is Coerced self-regulation. In the end this study introduces various issues for the implementation of the co-regulation of the internet area.

This research aimed to analyze recent trends of public conflict researches in Korea. The paper concentrated on categorizing theoretical characteristics of previously published conflict related researches, types of research methodologies, and contents of conflict knowledge identified by researches. The total seventy one papers from four major public administration journals were analyzed for the period between 1990 and 2008. The observation revealed that the purpose of studies was mainly to suggest a practical idea to resolve public conflicts. The number of theory verification or theory building research papers was relatively few. Second, the qualitative approaches, especially a case study method, to do research were more often used than quantitative ones. Third, the limitation of the researches having done so far was that they have not applied the same methodologies for repeated researches, which were not able to accumulate knowledge consistently and systematically. The focus of conflict researches should be shifted to develop localized conflict theories and applying them to conflict researches for localized conflict model development in order to receive practical evaluation as well as scholastic appraisal.

This study concerns with the issue of contradiction between publicness and efficiency of public agencies, which becomes more serious problem especially in the recent days of policy change. This might be more critical to public agencies implementing public policies, because they have to attain organizational goals considering both of publicness and efficiency, and policy conflict makes serious contradiction of organizational performance. In the study, TRIZ(Theory of Inventive Problem Solving) model is introduced to utilize for solving contradiction of choosing between publicness and efficiency in public agencies, which is well known in industrial engineering quite long ago. Following the model, firstly the concept of publicness and efficiency are divided into several categories, and matrix of contradiction is constructed by them. After that, analysis on the six cases of contradiction is conducted to find out probable solutions for the matrix, referring some management techniques. Further more, general model for resolving contradiction based on TRIZ model is proposed at the end of the study considering the classification of public agencies. Though the limitation of not-verified and quite general probable solutions, this study has a significance in that management approach is utilized for solving the contradiction between public values, not earlier political approach.

A new form of governance has emerged to replace adversarial and hierarchial modes of policy making and implementation. Collaborative governance, as it has come to be known, brings local government and central government together in collective forums with consensus-oriented decision making. This research aims at designing theoretically and analyzing empirically collaborative governance model that local government and central government can develop policy implication to facilitate intergovernmental collaboration. we modified Ansell & Gash's collaborative governance model in part. For example, we modified collaborative process' sequence and leadership's roles. As a result, Collaborative governance model consists of initial conditions(power and resources imbalances, incentives, past experience), collaborative process(face-to-face dialogue, shared understanding, intermediate outcomes, trust-building), leadership, final outcomes. To analyze we selected case study as a big deal of environmental facilities and applied collaborative governance model. Consequently, this research arrives to policy implications as follows. First, Ansell & Gash's collaborative governance model is in part applied in korea. Second, Collaborative governance is very important in environmental facilities.

This study put its focus on the comparative analysis about the characteristics of the policy network which social policies of the law for protecting nation basic life and the law for protecting irregular labors were enacted. Two policies were similar such as the environment of policy issue, a lot of policy actors, strong role of the president. But the real content of policy and the role of the various actors were different. The type of policy network of the law for protecting nation basic life was social policy network, but that of the law for the irregular labors was national policy network. We could find that the policy execution was influenced by the policy network as well as policy contents.

This study raises the following questions, under multi-cultural society. What is the role of local governments? Do they have the efficient administrative system for the multucultural policy? In order to answer the questions, this study outlines a conceptual framework in which local government's institutional mechanisms are examined. The framework is based on two dimensions: institutional mechanisms and actor's atttitude. For this study, literature research, survey and interview methods are used. The analysis showed that current the laws excluded illegal foreigners, local government's organization, manpower and budget were not sufficient for improving effective multicultural service, and relationship among central government, local government and civic groups was too complex to build the governance system. As a result of analyzing the local government's institutional mechanisms, it was found that the local government had not appropriate administrative system for performing multicultural policy. Therefore, it is necessary to build fundamental and comprehensive support for local government from the national level.

Coming society will be transferred to a highly information-oriented society. To build an advanced society with high national competitiveness, cultural industry and IT technology are becoming more important. Recently, the promotion of cultural industry is a main driving force in revitalizing the economy of many local governments in Korea. This article examines the type of cultural industrialization in GyeongGi-Do. Firstly, the preconditions for cultural industrialization of 31 regions in GyeongGi-Do were reviewed through the research surveys. Secondly, the strategies of cultural industrialization in GyeongGi-Do were divided into three types such as the city of cultural industry cluster, the city of cultural complex and the city of cultural consumption. Finally, this article provides desirable directions and implications of future cultural industrialization of GyeongGi-Do.

This study proposes an evaluation model to measure the organizational effectiveness of Korean language education institutes. This study presents the structure of an evaluation model, to develop a set of evaluation components and a comprehensive evaluation model that can assess the organizational effectiveness of Korean language education institutes by adopting a competing values approach as a theoretical base. Then, using a pairwise comparison in the Analytical Hierarchy Process, the study shows how the relative degree of importance is different from the comprehensive degree of importance in the evaluation area, evaluation theme, and evaluation item of each evaluation component, as viewed through a survey of experts. The evaluation model of a Korean language education institute is based on the organizational effectiveness of a competing values approach and has four evaluation areas, 12 evaluation themes, and 36 evaluation components. The three expert groups rated “the nature of education and customer satisfaction” highest in the four evaluation areas, followed by the infrastructure of the organization (the stability of an organization and balance). For the comprehensive degree of importance in the evaluation themes, “customer support and system management” was rated highest, followed by “service responding to customer demands”, and “human resources management.” For the comprehensive degree of importance in the evaluation items, the evaluation items above were rated high. Successful organizational effectiveness suggests three important points: first, developing the responsibilities of Korean language education institutes, second, countermeasures in Korean language education institutes, and third, providing an opportunity to conduct self-assessment, providing various services and information to overseas students.

After reviewing of some previous researches about the dysfunctional effects of the performance management system (PMS), the researchers intend to know whether those effects also appear in the national government of South Korea by the implementation of performance management system. Also, they tried to figure out if the public officials' perception on negative effects differs by the rank, the nature of works that public officials do in a daily life, and the type of agency that they belong to. To attain these research purposes, the researchers utilize the survey method. The result shows that public officials in the central government perceive the negative effects of the performance management system occur apparently. Also the result indicates that, as expected, the public officials' perception differs by the rank, the nature of work, and the type of agency.

The purpose of this research is to analyze from various perspectives the structure of a network that determines public policy, and to clarify the reasons why, unlike other OECD countries, there are excessive protective systems in place in Korea for small and medium enterprises (SMEs) in the public construction industry. The policy network model is applied to examine the policy process from policy-making to policy implementation. The policy structure is studied through the use of case analysis which provides a deep understanding of the appropriate policy networks involved. The structure of the policy network surrounding the protective systems for SMEs in public construction strictly hinders change of the current policy process because of the ability of a single institution to shape the flow of resources, knowledge, and regulations. Therefore, this research suggests the establishment of an independent supervising organization for the construction industry is necessary to alter the currentexcessive protective system. The support for SMEs in the public construction industry should avoid forcible and artificial interventions such as unconditional protection, anti-market restrictions, or additional distribution of resources, and should altered in order strengthen the competitiveness of SMEs, enabling fair competition between SMEs and major companies.

This study arguments a target efficiency is a key factor in demand-side support program which don't take contract-form. To verify this argumentation, this study classify a target efficiency as vertical target efficiency and horizontal target efficiency and analyze how different patterns emerging in demand-side support, which can be also classified by taking contract-form or not, and supply-side support by these two target efficiency in lump-sum one-time subsidies for first-home buyers, employee benefit programs and support program for the children leaving unraised. As a result, comparing with supply-side support, a demand-side support which takes contract-form should be put a vertical target efficiency on top priority consideration, because, in this kind of programs, government cannot do any corrective intervention to beneficiaries to meet vertical target efficiency.